What vendors changed

SSemgrepLogin and scans are failing for some users

Semgrep reported a major outage affecting some users’ logins, managed scan starts, and CI scan result processing from 2026-04-20 20:37 UTC to 2026-04-21 00:29 UTC, lasting 3 h 51 min. Semgrep identified backend issues without detailing the cause; scans and logins were processing normally at resolution.

WWorkOSSSO API Latency Degradation Caused by Transient Capacity Constraints

WorkOS reported major SSO degradation, with increased latency and intermittent timeouts between 14:40 and 14:53 UTC, caused by temporarily reduced capacity following an infrastructure event. The incident record started at 2026-04-20 19:16 UTC and resolved at 2026-04-20 19:17 UTC (1 min); SSO login performance returned to normal.

HHoneycombActivity Log events interrupted for EU

Honeycomb reported a major EU1 Activity Log interruption, with possible event data loss. The recorded incident started at 2026-04-20 16:56 UTC and resolved at 2026-04-20 17:02 UTC (6 min), though the vendor said interruptions began around 15:51 UTC. Activity Log returned to operational status, and most events should be recovered.

BBrazeIssue impacting EU01

Braze reported a major EU01 degradation affecting Dashboard, Data Processing, Outbound Messaging, REST APIs and SDK Data Collection, starting 2026-04-20 16:18 UTC and resolved at 2026-04-20 19:24 UTC (3 h 5 min). Message backlog and latency degraded data processing; Braze cleared the backlog and confirmed normal processing and stable services.

Help ScoutConnection Issues

Help Scout reported critical intermittent access issues affecting its Web App starting at 2026-04-20 14:52 UTC. Access was fully restored and the incident closed at 2026-04-20 15:04 UTC; the reported duration was 11 min.

CCoralogixReal User Monitoring (RUM) feature is currently unavailable in the UI across the EU1, EU2, US1, US2, AP1, and AP3 regions.

Coralogix reported a major RUM UI outage across EU1, EU2, US1, US2, AP1, and AP3, leaving users with a blank page when accessing RUM. It started at 2026-04-20 14:47 UTC and lasted 34 min, resolving at 2026-04-20 15:21 UTC after a fix was implemented.

DDevin (Cognition)Platform-wide session crashes and queued sessions.

MakeDashboard unavailable for some users

Make reported a major outage preventing some users from loading the dashboard on eu1.make.com (Website - eu1.make.com), starting 2026-04-20 08:52 UTC and resolved at 2026-04-20 09:16 UTC; the recorded duration was 23 min. The vendor identified the root cause without describing it and deployed a fix.

Elastic CloudEIS elevated 5xx error rates for model google-gemini-embedding-001

Elastic Cloud reported a major Elastic Inference Service incident affecting .google-gemini-embedding-001, with elevated 5xx errors starting at 2026-04-20 06:37 UTC and lasting 4 h 4 min. Errors came from Google's provider API; the upstream incident was resolved and model access restored at 2026-04-20 10:41 UTC.

DiscordUser Profile Errors

Discord reported a major incident preventing some users from updating their user profile, starting at 2026-04-19 02:37 UTC and resolved at 2026-04-19 03:52 UTC, lasting 1 h 14 min. A fix was implemented by 2026-04-19 03:41 UTC; no cause was stated.

RevenueCatDegradation of service

RevenueCat reported a critical degradation affecting parts of its web infrastructure and API Uptime, starting 2026-04-18 20:42 UTC and resolved at 2026-04-18 21:10 UTC (28 min). Mitigations were activated; cached paywalls, purchases and content access were expected to continue working. RevenueCat addressed the underlying infrastructure issue and removed mitigations after restoring service.

SSalesforceMaintenance Overrun Service Disruption Began: Core Service

LLeverAPI key generation issues in EU data center

Lever reported a major outage preventing new API key generation in its EU environment (EUDC); existing EU API connections may also have been impacted, while non-EU environments were unaffected. It started at 2026-04-17 17:45 UTC and was resolved at 2026-04-17 18:53 UTC, lasting 1 h 7 min.

LLeverIntermittent “Site Not Found” Errors Accessing hire.lever.co

Lever reported a major partial outage: some users received “Site Not Found” errors accessing hire.lever.co and related pages, preventing access. It started at 2026-04-17 17:15 UTC and resolved at 2026-04-17 21:11 UTC, lasting 3 h 55 min. Lever linked the issue to upstream network provider Cloudflare, which implemented a fix.

MongoDB AtlasMongoDB Atlas BI Connector: Connections and queries fail

MongoDB Atlas for Government BI Connector connections and queries failed in a major incident from 2026-04-17 17:03 UTC to 2026-04-21 13:45 UTC, lasting 3 days 20 h. No workaround was available, but cluster health was unaffected and data remained accessible to MongoDB clients. MongoDB implemented a fix and marked the incident resolved.

MakeDashboard unavailable for some users

Make reported a major outage preventing some users from loading the dashboard, starting at 2026-04-17 14:35 UTC and resolved at 2026-04-17 15:14 UTC, with a computed duration of 38 min. A fix was implemented at 04-17 14:52 UTC; the vendor did not disclose the cause.

GGorgiasMessage processing has been restored across all affected services

Gorgias reported a major degradation delaying incoming messages, channel routing and ecommerce events, caused by an internal messaging broker failure on us-east1-635c. The incident started at 2026-04-17 07:07 UTC and was resolved at 2026-04-17 11:15 UTC, lasting 4 h 8 min; channel queues cleared and ecommerce processing returned to nominal throughput before resolution.

CCrusoeCMK Customers unable to provision new block storage volumes

SStatsigElevated 401 unauthorized from statsigcdn

Statsig reported a major incident involving elevated 401 unauthorized responses from api.statsigcdn.com, affecting Config Delivery API components in Asia Southeast 1, Europe West 1, US East 1, US East 5 and US West 1. It started at 2026-04-17 00:25 UTC and was resolved at 2026-04-17 00:37 UTC, lasting 12 min; Statsig reported implementing a fix.

RenderSome web services and databases in Oregon are unresponsive

Some Render web services and PostgreSQL databases in Oregon were unresponsive in a major-impact outage starting at 2026-04-16 23:36 UTC. Render reported a fix implemented at 2026-04-16 23:36 UTC and resolution at 2026-04-16 23:51 UTC; the computed duration was 14 min.

IimgixIssues with Imgix web tools

Retool[Retool Cloud] PostgreSQL and REST API Resource Queries Intermittently Failing

Retool Cloud PostgreSQL and REST API resource queries intermittently failed, also affecting RetoolDB use, in a major-impact incident starting 2026-04-16 15:49 UTC. It lasted 2 h 27 min and was resolved at 2026-04-16 18:17 UTC after a fix returned affected services’ error rates to normal; no specific cause was disclosed.

Retool[Retool Cloud] Google Sheets Integration Intermittently Failing with "Premature Close" Errors

Retool Cloud reported a major incident affecting a subset of users: Google Sheets resource queries intermittently failed with "premature close" errors starting 2026-04-16 15:31 UTC. The incident lasted 2 h 1 min and was closed at 2026-04-16 17:33 UTC as part of the larger PostgreSQL and REST API Resource Queries incident; closure did not confirm recovery.

SnowflakeGCP - US Central 1 (Iowa): INC0155608

A major GCP - US Central 1 (Iowa) outage could prevent customers from accessing Snowflake services through Snowsight. Snowflake reported impact from 12:25 UTC April 16, 2026 to 13:45 UTC; the archived incident started at 2026-04-16 14:08 UTC and lasted 1 h 0 min. Snowflake implemented a fix and confirmed restoration.

SSynthesiaSynthesia Loading Issues

HootsuiteBluesky API issues

Hootsuite reported a major Bluesky outage affecting reauthentication, publishing, and data collection in its Mobile and Web Applications from 2026-04-16 07:53 UTC to 2026-04-17 07:15 UTC, lasting 23 h 21 min. Services were restored; customers with failed posts should reschedule or retry them, and disconnected profiles can now be reconnected.

DDevin (Cognition)Devins slow to start

SSalesforceService Disruption: Core Service

DatadogDelayed Metrics

Datadog reported a major Metrics and Infra Monitoring degradation starting 2026-04-15 22:38 UTC, resolved at 2026-04-16 00:37 UTC after 1 h 59 min. Distribution Metrics processing lag caused graph delays or gaps; affected monitors temporarily withheld notifications to prevent false alerts, while other monitors operated normally. Datadog reported resolving the lag.

DDevin (Cognition)Networking issues resulting in disconnected sessions

SurveyMonkeyLow survey completion rate for RewardsApp Surveys with Advanced-Logic

SurveyMonkey reported a major incident in which RewardsApp surveys with advanced logic could prevent respondents from starting, lowering completion rates. It started at 2026-04-15 14:23 UTC and was resolved at 2026-04-15 17:20 UTC, lasting 2 h 56 min; SurveyMonkey said it identified the cause and was implementing a fix, without providing details.

MailgunTLS Certificate Validation Errors for Clients Without SNI

Mailgun reported a major API incident: HTTPS clients without Server Name Indication (SNI) received an expired SSL/TLS certificate, causing certificate validation failures. It started at 2026-04-15 13:40 UTC and was resolved at 2026-04-15 15:34 UTC, lasting 1 h 54 min; a fix was implemented at 04-15 14:02 UTC.

PulumiBitbucket Authentication Unavailable

Pulumi reported a major outage preventing Bitbucket-authenticated users from signing in to Pulumi Cloud or using its API, including CLI operations; other authentication methods were unaffected. It started at 2026-04-15 09:43 UTC and was resolved at 2026-04-15 14:10 UTC, lasting 4 h 27 min. A fix was deployed at 04-15 12:26 UTC, with recovery observed.

DropboxDropbox may be unavailable for some users

Dropbox reported a major Website outage that may have made Dropbox unavailable for some users, starting at 2026-04-15 03:51 UTC. It was resolved at 2026-04-15 04:16 UTC, with a reported duration of 24 min; no cause or specific fix was stated.

Webflow[RESOLVED] Reports of intermittent 5xx errors on some hosted sites and issues accessing Webflow services

Webflow reported a major outage causing intermittent 5xx errors on some hosted sites and access problems with the Dashboard, Webflow Canvas, and Webflow.com. The recorded start was 2026-04-14 18:07 UTC; it resolved at 2026-04-15 06:08 UTC, lasting 12 h 1 min. A fix was implemented with an upstream provider.

1Password1Password Hosted Service in the US experiencing high latency and errors

1Password’s US hosted service experienced critical high latency and errors, potentially preventing sign-in and syncing changes between clients. The incident started at 2026-04-14 17:25 UTC and was resolved at 2026-04-15 01:54 UTC, lasting 8 h 29 min. A fix was implemented at 04-14 18:00 UTC.

AircallAircall Analytics Performance

Aircall reported a major Analytics performance degradation from 2026-04-14 15:24 UTC to 2026-04-14 15:55 UTC, lasting 31 min. Mitigation could make Analytics data unavailable for 15 minutes; Live Monitoring was unaffected. Mitigation was completed at 15:31 UTC, and Analytics was confirmed fully stable at resolution.

ConfluenceDisrupted Rovo availability for Automation rules

Confluence reported a critical disruption affecting automation rules that invoke Rovo agents; some customers’ automations did not complete as expected. The incident started at 2026-04-14 12:25 UTC and was resolved at 2026-04-14 16:11 UTC, lasting 3 h 46 min. Service returned to normal; no cause or specific fix was stated.

JiraDisrupted Rovo availability for Automation rules

A critical disruption affected Jira and Confluence automation rules invoking Rovo agents, causing some automations not to complete as expected. The incident started at 2026-04-14 12:12 UTC and was resolved at 2026-04-14 16:11 UTC, lasting 3 h 58 min; the vendor confirmed normal service but provided no specific cause or fix.

CCoralogixWe are currently investigating an issue affecting the alerting pipeline in the EU2 environment.

Coralogix reported a critical EU2 alerting pipeline degradation that could cause missing or delayed alerts. It started at 2026-04-14 06:21 UTC and was resolved at 2026-04-14 06:58 UTC, lasting 37 min. A fix was implemented, but no cause was disclosed.

GitLabFailures when GitLab Runners pull container image

RenderImage pull failures in Oregon

Render reported a major incident involving image pull failures affecting Builds and Deploys in Oregon, starting at 2026-04-13 22:03 UTC and lasting 23 min, until resolution at 2026-04-13 22:26 UTC. A fix was implemented at 22:18 UTC; no cause was stated.

SSegmentAudience Preview Unavailable

Segment reported a major incident affecting Audience Previews, which failed to load for some customers across the EU and US web interfaces. It started at 2026-04-13 19:02 UTC and was resolved at 2026-04-13 19:19 UTC, lasting 16 min; Segment confirmed Audience Preview was operating normally.

SStatsigIncreased error rates affecting Console APIs

Statsig reported a major incident affecting Console API, with increased 5XX errors starting at 2026-04-13 17:33 UTC. It lasted 6 min and was resolved at 2026-04-13 17:39 UTC; impact was limited to a few customers, and Statsig confirmed config propagation and console APIs were healthy.

1PasswordSSO sign-in failing on some attempts for some users

1Password reported major SSO degradation affecting Canada, Enterprise, Europe and USA/Global, with some users needing to retry IdP authentication because of an upstream provider. It started on 2026-04-13 17:24 UTC and was resolved on 2026-04-22 15:17 UTC, lasting 8 days 21 h.

SSmartsheetFailures during Form Submissions

Smartsheet reported a major incident affecting CAPTCHA-enabled Forms: some users could not submit forms because of a problem with its reCAPTCHA verification endpoint. The incident started at 2026-04-13 16:33 UTC and was resolved at 2026-04-13 20:46 UTC, lasting 4 h 13 min; all form submissions are operating normally.

SurveyMonkeyErrors showing on Analyze charts

SurveyMonkey reported a major incident causing errors on Analyze charts from 2026-04-13 15:24 UTC to 2026-04-13 18:44 UTC, lasting 3 h 19 min. A workaround temporarily disabled an Analyze update so charts loaded without errors using the older version; a fix was later implemented and the incident resolved.

ContentfulCustomer's content not surfacing in the Contentful web app

Contentful reported a major outage affecting Web App and EU data residency - Web App: some customers could not see their spaces. The incident started at 2026-04-13 13:02 UTC and was resolved at 2026-04-13 14:03 UTC, lasting 1 h 1 min. Customers reported spaces accessible again at 13:33 UTC; no cause or fix was stated.

WarpPartial login unavailability