Changes / Dropbox / Dropbox may be unavailable for some users

Dropbox: Major incident: Dropbox may be unavailable for some users

Summary

Dropbox reported a major Website outage that may have made Dropbox unavailable for some users, starting at 2026-04-15 03:51 UTC. It was resolved at 2026-04-15 04:16 UTC, with a reported duration of 24 min; no cause or specific fix was stated.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Dropbox may be unavailable for some users
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-04-15 03:51 UTC
AddedResolved time#5
Before: not present
After: 2026-04-15 04:16 UTC
AddedAffected components#6
Before: not present
After: Website
AddedUpdateinvestigating#7
Before: not present
After: Dropbox may be unavailable for some users. We’re working to fix the problem as quickly as we can.
AddedUpdateinvestigating#8
Before: not present
After: We are continuing to investigate this issue.
AddedUpdateresolved#9
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Dropbox may be unavailable for some users (this change)
Dropbox reported a major Website outage that may have made Dropbox unavailable for some users, starting at 2026-04-15 03:51 UTC. It was resolved at 2026-04-15 04:16 UTC, with a reported duration of 24 min; no cause or specific fix was stated.
Major incident

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