Changes / GitLab / Failures when GitLab Runners pull container image
GitLab: Major incident: Failures when GitLab Runners pull container image
Summary
Summary pending. The diff below shows exactly what changed.
Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: status.gitlab.com (opens in new tab)
Incident page: full timeline of updates →
What changed
Before: not present
After: Failures when GitLab Runners pull container image
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After: major
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After: resolved
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After: 2026-04-14 05:23 UTC
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After: 2026-04-14 08:05 UTC
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After: CI/CD
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After: We are investigating the failure of GitLab runners to pull container images. We will provide updates as more information becomes available.
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After: We have identified an MR that causes this issue. We are working on reverting this change.
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After: The rollback is finished and our internal testing indicates that GitLab-maintained images are once again pulling as expected. We will monitor the situation before marking this incident as resolved. More details https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/21778
Before: not present
After: We continued to monitor following the rollback and have confirmed that image pulls are functioning normally for GitLab Runners. This incident is now resolved. Details in: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/21778
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Failures when GitLab Runners pull container image (this change) | Major incident |