ChangesDevin (Cognition)Platform-wide session crashes and queued sessions.
Devin (Cognition): Major incident: Platform-wide session crashes and queued sessions.
Summary
Summary pending. The diff below shows exactly what changed.
Incident page: the full timeline of updates
What changed
Struck in red is what Devin (Cognition) removed; blue is what they added. Muted text is unchanged context.
Before: not present
After: Platform-wide session crashes and queued sessions.
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After: major
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After: resolved
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After: 2026-04-20 14:31 UTC
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After: 2026-04-20 20:46 UTC
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After: Agent, Cloud Agent, Cloud Agent (Enterprise), Enterprise - Agent (Enterprise)
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After: Sessions may be slow to start, we are investigating
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After: A fix has been implemented and we are monitoring the results.
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After: Cognition is applying fixes to address the degraded performance and crashing sessions. We apologize for any inconvenience.
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After: Cognition is applying fixes to resolve the ongoing platform-wide issue.
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After: A fix has been implemented and we are monitoring the results.
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After: A fix has been applied to the platform and Cognition is monitoring.
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After: We are continuing to monitor for any further issues.
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After: Platform performance has stabilized, and Cognition is continuing to investigate for potential side effects.
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After: We are continuing to monitor performance for further issues.
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After: This incident has been resolved.
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History of this incident
Monday, April 20
1 incident change
- MajorMajor incident
Platform-wide session crashes and queued sessions.this change
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