Changes / Semgrep / Login and scans are failing for some users
Semgrep: Major incident: Login and scans are failing for some users
Summary
Semgrep reported a major outage affecting some users’ logins, managed scan starts, and CI scan result processing from 2026-04-20 20:37 UTC to 2026-04-21 00:29 UTC, lasting 3 h 51 min. Semgrep identified backend issues without detailing the cause; scans and logins were processing normally at resolution.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Login and scans are failing for some users
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-04-20 20:37 UTC
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After: 2026-04-21 00:29 UTC
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After: Login/SSO, Managed Scans, semgrep.dev - Login/SSO, semgrep.dev - Managed Scans
Before: not present
After: Some users are unable to log in; some managed scans are failing to start, and CI scans may not be able to process results. We're investigating the cause of all three.
Before: not present
After: We've identified the cause of the backend issues. Some traffic has resumed but services are still degraded, and we're continuing to remediate.
Before: not present
After: The problem is resolved and scans and logins are now processing normally.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Login and scans are failing for some users (this change) Semgrep reported a major outage affecting some users’ logins, managed scan starts, and CI scan result processing from 2026-04-20 20:37 UTC to 2026-04-21 00:29 UTC, lasting 3 h 51 min. Semgrep identified backend issues without detailing the cause; scans and logins were processing normally at resolution. | Major incident |