Changes / Lever / Intermittent “Site Not Found” Errors Accessing hire.lever.co

Lever: Major incident: Intermittent “Site Not Found” Errors Accessing hire.lever.co

Summary

Lever reported a major partial outage: some users received “Site Not Found” errors accessing hire.lever.co and related pages, preventing access. It started at 2026-04-17 17:15 UTC and resolved at 2026-04-17 21:11 UTC, lasting 3 h 55 min. Lever linked the issue to upstream network provider Cloudflare, which implemented a fix.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 79%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Intermittent “Site Not Found” Errors Accessing hire.lever.co
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-04-17 17:15 UTC
AddedResolved time#5
Before: not present
After: 2026-04-17 21:11 UTC
AddedAffected components#6
Before: not present
After: EU Data Center - LeverTRM - Integration API & Webhooks, Global Data Center - LeverTRM - Hire, Hire
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating this issue.
AddedUpdateidentified#8
Before: not present
After: Impact: Partial outage – subset of users unable to access Lever We are investigating reports that some users receive a “Site Not Found” error when accessing hire.lever.co and related pages. This issue appears limited to a subset of customers and is related to an ongoing incident with our upstream network provider (Cloudflare): https://www.cloudflarestatus.com/ Our systems are operating normally, but connectivity for some users is being impacted by this third‑party provider. We are monitoring their incident and will provide updates as more information becomes available. There is currently no known workaround.
AddedUpdateidentified#9
Before: not present
After: We are continuing to work on a fix for this issue.
AddedUpdatemonitoring#10
Before: not present
After: Cloudflare has implemented a fix for this issue and are currently monitoring. Impact: Partial outage – a subset of users were unable to access Lever Some users may have received a “Site Not Found” error when accessing hire.lever.co and related pages. For updated info and an RCA, refer to Cloudflare's status page: https://www.cloudflarestatus.com/
AddedUpdateresolved#11
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Intermittent “Site Not Found” Errors Accessing hire.lever.co (this change)
Lever reported a major partial outage: some users received “Site Not Found” errors accessing hire.lever.co and related pages, preventing access. It started at 2026-04-17 17:15 UTC and resolved at 2026-04-17 21:11 UTC, lasting 3 h 55 min. Lever linked the issue to upstream network provider Cloudflare, which implemented a fix.
Major incident

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