# Lever: Major incident: Intermittent “Site Not Found” Errors Accessing hire.lever.co

**Summary:** Lever reported a major partial outage: some users received “Site Not Found” errors accessing hire.lever.co and related pages, preventing access. It started at 2026-04-17 17:15 UTC and resolved at 2026-04-17 21:11 UTC, lasting 3 h 55 min. Lever linked the issue to upstream network provider Cloudflare, which implemented a fix. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-04-17 17:15 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/hvr30tw7ct4v](https://stspg.io/hvr30tw7ct4v)
- [Company: Lever](https://rewindex.com/company/lever.md)
- Versions: before (none: first archived) → after incident\_version:230/5y89qc663ss5@158c644b208b
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Intermittent “Site Not Found” Errors Accessing hire.lever.co
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-04-17 17:15 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-04-17 21:11 UTC
```

**6. Added: Affected components**

```diff
+ EU Data Center - LeverTRM - Integration API & Webhooks, Global Data Center - LeverTRM - Hire, Hire
```

**7. Added: Update** (investigating) · 2026-04-17 17:15 UTC

```diff
+ We are currently investigating this issue.
```

**8. Added: Update** (identified) · 2026-04-17 17:33 UTC

```diff
+ Impact: Partial outage – subset of users unable to access Lever We are investigating reports that some users receive a “Site Not Found” error when accessing hire.lever.co and related pages.  This issue appears limited to a subset of customers and is related to an ongoing incident with our upstream network provider (Cloudflare):  https://www.cloudflarestatus.com/ Our systems are operating normally, but connectivity for some users is being impacted by this third‑party provider. We are monitoring their incident and will provide updates as more information becomes available.  There is currently no known workaround.
```

**9. Added: Update** (identified) · 2026-04-17 17:36 UTC

```diff
+ We are continuing to work on a fix for this issue.
```

**10. Added: Update** (monitoring) · 2026-04-17 18:59 UTC

```diff
+ Cloudflare has implemented a fix for this issue and are currently monitoring. Impact: Partial outage – a subset of users were unable to access Lever Some users may have received a “Site Not Found” error when accessing hire.lever.co and related pages.  For updated info and an RCA, refer to Cloudflare's status page: https://www.cloudflarestatus.com/
```

**11. Added: Update** (resolved) · 2026-04-17 21:11 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-04-17 17:15 UTC | Major incident: Intermittent “Site Not Found” Errors Accessing hire.lever.co (this change) | outage |

All Lever changes: [timeline](https://rewindex.com/company/lever/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i256b85428970a7 · Markdown: https://rewindex.com/change/i256b85428970a7.md · JSON: https://rewindex.com/api/v1/changes/i256b85428970a7 · Generated 2026-10-18T03:33:59.252Z