Changes / Statsig / Increased error rates affecting Console APIs

Statsig: Major incident: Increased error rates affecting Console APIs

Summary

Statsig reported a major incident affecting Console API, with increased 5XX errors starting at 2026-04-13 17:33 UTC. It lasted 6 min and was resolved at 2026-04-13 17:39 UTC; impact was limited to a few customers, and Statsig confirmed config propagation and console APIs were healthy.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 95%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Increased error rates affecting Console APIs
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-04-13 17:33 UTC
AddedResolved time#5
Before: not present
After: 2026-04-13 17:39 UTC
AddedAffected components#6
Before: not present
After: Console API
AddedUpdateinvestigating#7
Before: not present
After: **04/13/2026 10:33 PDT Investigating**: We are addressing increased 5XX error rates impacting our console APIs. Investigation and fix is underway **04/13/2026 10:39 PDT Mitigated**: 5XX errors have been resolved and impact was limited to few customers. Config propagation and console APIs are healthy.
AddedUpdateresolved#8
Before: not present
After: Resolved.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Increased error rates affecting Console APIs (this change)
Statsig reported a major incident affecting Console API, with increased 5XX errors starting at 2026-04-13 17:33 UTC. It lasted 6 min and was resolved at 2026-04-13 17:39 UTC; impact was limited to a few customers, and Statsig confirmed config propagation and console APIs were healthy.
Major incident

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