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Statsig: Increased error rates affecting Console APIs

Impact: majorStatus: resolvedStarted Resolved (6 min)2 updatesSource: stspg.io (opens in new tab)
Summary

Statsig reported a major incident affecting Console API, with increased 5XX errors starting at 2026-04-13 17:33 UTC. It lasted 6 min and was resolved at 2026-04-13 17:39 UTC; impact was limited to a few customers, and Statsig confirmed config propagation and console APIs were healthy.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Console API

Timeline of updates

  1. investigating

    **04/13/2026 10:33 PDT Investigating**: We are addressing increased 5XX error rates impacting our console APIs. Investigation and fix is underway **04/13/2026 10:39 PDT Mitigated**: 5XX errors have been resolved and impact was limited to few customers. Config propagation and console APIs are healthy.

  2. resolved

    Resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Statsig profile · Recent Statsig incidents · Markdown · JSON