# Statsig: Increased error rates affecting Console APIs

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-04-13 17:33 UTC · Resolved: 2026-04-13 17:39 UTC · Duration: 6 min
- Updates: 2 · Affected components: Console API
- [Vendor status page: https://stspg.io/28dwxxgtvx9b](https://stspg.io/28dwxxgtvx9b)
- [Company: Statsig](https://rewindex.com/company/statsig.md)

## Summary

Statsig reported a major incident affecting Console API, with increased 5XX errors starting at 2026-04-13 17:33 UTC. It lasted 6 min and was resolved at 2026-04-13 17:39 UTC; impact was limited to a few customers, and Statsig confirmed config propagation and console APIs were healthy. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-04-13 17:33 UTC: \*\*04/13/2026 10:33 PDT Investigating\*\*: We are addressing increased 5XX error rates impacting our console APIs. Investigation and fix is underway \*\*04/13/2026 10:39 PDT Mitigated\*\*: 5XX errors have been resolved and impact was limited to few customers. Config propagation and console APIs are healthy.
- **resolved** 2026-04-13 17:39 UTC: Resolved.

## Rewindex changes for this incident

- 2026-04-13 17:33 UTC: [Major incident: Increased error rates affecting Console APIs](https://rewindex.com/change/i15d73223df747d.md)


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Canonical: https://rewindex.com/company/statsig/incidents/71gd6jgd16vy · Markdown: https://rewindex.com/company/statsig/incidents/71gd6jgd16vy.md · JSON: https://rewindex.com/api/v1/companies/statsig/incidents/71gd6jgd16vy · Generated 2026-10-18T10:34:09.364Z