What vendors changed

DatadogWeb Application Not Loading

Datadog reported a critical Web Application outage starting 2025-11-19 19:08 UTC, with some users encountering loading errors. Data processing and alerting remained operational; a fix was implemented at 19:37 UTC, and the incident was marked resolved at 2025-11-19 19:44 UTC after 36 min.

SSalesforceService Disruption: Core Service

BBrazeUS01 and US03 Dashboard and SDK Errors

Braze reported a major incident affecting US01 and US03 Dashboard and SDK services, with Data Processing and SDK Data Collection listed as affected components. It started at 2025-11-19 00:34 UTC and was resolved at 2025-11-19 01:33 UTC, lasting 59 min. Engineers implemented a fix and confirmed services were operating normally.

1PasswordService Degradation Affecting Sign In, SSO, MFA

1Password reported major degradation affecting sign in, SSO, MFA and access to items, including USA/Global services, starting 2025-11-18 17:22 UTC and resolved at 2025-11-18 19:15 UTC (1 h 52 min). A mitigation restored service at 2025-11-18 18:22 UTC, followed by monitoring until resolution.

BitriseLong waiting times on M4 Pro machine (queue) buildsEvent

Bitrise reported a major Builds (CI) degradation affecting M4 Pro build queues from 2025-11-18 17:20 UTC to 2025-11-18 20:38 UTC, lasting 3 h 18 min. Bitrise attributed longer build-start waits to increased build volume following an earlier Cloudflare outage; execution remained normal. The incident was resolved with waits around 30 seconds across most queues.

RRudderStackIngestion was impacted for customers on the Enterprise, Growth, Starter, and Pro tiers in the US region.Event

RudderStack reported a critical US data ingestion outage affecting Enterprise, Growth, Starter, and Pro tiers, starting 2025-11-18 15:32 UTC and lasting 6 min, with resolution recorded at 2025-11-18 15:39 UTC. The vendor attributed the disruption to an intermittent Cloudflare issue affecting a backend component and said mobile/web SDK events would be retried.

RRudderStackIngestion was affected for customers on Enterprise tier in US region.Event

RudderStack reported major data ingestion failures for Enterprise customers in the US, starting 2025-11-18 15:12 UTC and resolved with a computed duration of 0 min; the vendor separately listed an issue timeline of 14:37–14:52 UTC. An intermittent Cloudflare issue affecting a backend component caused the disruption; the vendor confirmed ingestion was fully operational.

SStatsig11/18/2025 06:50:00 GMT-0800 (Pacific Standard Time)

Statsig reported a major outage affecting the Config Delivery API in Asia Southeast 1, Europe West 1, US East 1, US East 5 and US West 1. It started at 2025-11-18 14:50 UTC and resolved at 2025-11-18 14:51 UTC, lasting 1 min. Statsig reported recovery of affected requests via cloudflare.

DropboxDocSend impacted by ongoing Cloudflare outageEvent

DocSend was impacted by an ongoing Cloudflare outage, with Dropbox reporting major impact. The incident started at 2025-11-18 14:38 UTC and was resolved at 2025-11-18 14:53 UTC, lasting 15 min; no specific fix was stated.

CodecovCli uploader download issuesEvent

Codecov reported a major incident affecting CLI uploader downloads, starting 2025-11-18 14:33 UTC and resolved at 2025-11-18 17:59 UTC, lasting 3 h 26 min. Codecov attributed the CLI impact to Cloudflare issues; no specific fix was stated.

AAssemblyAICloudflare outage affecting documentation access and Google Auth flow on dashboardEvent

AssemblyAI reported a major outage preventing documentation access and Google Authentication sign-in to the dashboard, attributed to an ongoing Cloudflare incident. It started at 2025-11-18 14:15 UTC and was resolved at 2025-11-18 20:58 UTC, lasting 6 h 43 min; access was reported restored at 15:15 UTC, with Cloudflare’s normal operation confirmed at resolution.

DDrataIssues loading Drata sites due to upstream provider outageEvent

A major Web Application outage affected some customers loading app.drata.com, drata.com and Trust Center pages due to a Cloudflare outage. It started at 2025-11-18 14:09 UTC and lasted 1 h 4 min, resolving at 2025-11-18 15:13 UTC after Cloudflare released a fix that restored functionality.

KKlaviyoCloudflare incident disrupting onsite eventsEvent

Klaviyo reported a major Cloudflare-related outage: onsite forms appeared, but requests, events and subscriptions did not process; preference pages errored and API calls returned 403s. It started 2025-11-18 13:58 UTC and resolved 2025-11-18 19:06 UTC, lasting 5 h 7 min. Fixes were implemented, and all affected components were operational at resolution.

RetoolIntermittent access issues affecting Retool CloudEvent

Retool Cloud experienced intermittent access issues with major impact starting 2025-11-18 13:45 UTC, lasting 1 h 20 min until resolution at 2025-11-18 15:05 UTC. Retool attributed the issue to an external partner, which deployed a fix; Retool reported stable performance since 14:43 UTC.

DDialpadAccessing www.dialpad.com shows an errorEvent

Dialpad reported a major website outage showing errors at www.dialpad.com, starting 2025-11-18 13:41 UTC and resolved 2025-11-18 18:03 UTC (4 h 21 min). Dialpad attributed it to a worldwide CloudFlare service incident; a fix was implemented and service fully recovered. Calling and messaging were unaffected, and users could sign in directly at https://dialpad.com/login.

RRipplingLogin outageEvent

Rippling customers could not log in during a critical outage affecting Authentication and Identity & App Management - Authentication. The incident started at 2025-11-18 13:38 UTC and was resolved at 2025-11-18 17:30 UTC, lasting 3 h 52 min. Rippling attributed it to a third-party outage and reported implementing a fix at 14:21 UTC.

ConfluenceElevated Errors in Confluence Whiteboards and Databases Due to Cloudflare OutageEvent

Confluence reported a critical outage causing elevated server errors in Whiteboards and Databases due to a global Cloudflare issue. It lasted 3 h 24 min, from 2025-11-18 13:32 UTC to 2025-11-18 16:57 UTC. Cloudflare deployed a fix, and Confluence confirmed systems were fully restored.

SSprout SocialCloudflare IssueEvent

A major outage affected Sprout Social Web Application access for some customers due to Cloudflare issues. The incident started at 2025-11-18 13:31 UTC, though the vendor reported difficulties beginning around 2025-11-18 11:48 UTC; its recorded duration was 3 h 37 min. A fix was applied by 15:08 UTC, and resolution was confirmed at 17:09 UTC.

BrexCloudflare OutageEvent

Brex reported a critical outage affecting chat support, receipt processing and address verification due to partner Cloudflare’s outage; phone support remained available after the initial update. The incident started at 2025-11-18 13:17 UTC and was resolved at 2025-11-18 16:30 UTC, lasting 3 h 12 min.

SStatsig11/18/2025 05:00:00 GMT-0800 (Pacific Standard Time)Event

Statsig reported a major incident affecting server SDK configuration downloads across Asia Southeast 1, Europe West 1, US East 1, US East 5 and US West 1 due to elevated CDN-provider 5xx errors. SDKs using fallbackToStatsigAPI or a local DataStore could continue operating but might miss configuration updates. It lasted 1 h 42 min, from 2025-11-18 13:00 UTC to 2025-11-18 14:42 UTC.

CCerebrasIdentified - Caused by External DepencencyEvent

LLogRocketDashboard instabilityEvent

LogRocket’s Dashboard experienced instability in a major-impact incident from 2025-11-18 12:19 UTC to 2025-11-18 14:52 UTC, lasting 2 h 33 min. LogRocket attributed it to an upstream CDN provider outage; data collection was not impacted. Error rates improved before the incident was resolved.

SSecureframeSecureframe US and UK appplications unavailableEvent

Secureframe reported a major outage affecting its US and UK applications, with intermittent errors and periods of unavailability. It started at 2025-11-18 12:11 UTC and lasted 2 h 33 min, resolving at 2025-11-18 14:45 UTC after Cloudflare implemented a fix for its connectivity issue.

PrismaAccelerate degraded operationEvent

1Password1password.com Website Access DegradationEvent

1Password reported a major degradation: its marketing site failed to load for some customers from 2025-11-18 12:06 UTC to 2025-11-18 15:47 UTC, lasting 3 h 41 min. The app and password manager remained fully operational. An upstream vendor issue was identified; that vendor implemented a fix, and the incident was resolved.

CCanvaUsers are experiencing issues loading CanvaEvent

A major Canva outage left users potentially unable to load Canva, affecting access to designs, apps and other services. It started at 2025-11-18 12:04 UTC and was resolved at 2025-11-18 14:56 UTC, lasting 2 h 52 min. Canva reported working with Cloudflare and implementing a fix.

VVantaVanta intermittently inaccessibleEvent

Vanta reported a critical outage disrupting access to its web app and all Trust Centers starting 2025-11-18 12:00 UTC, lasting 5 h 38 min. Vanta attributed the disruption to a core networking infrastructure provider; the provider deployed a fix, and access was restored by 2025-11-18 17:39 UTC.

SurveyMonkey503 Service Temporarily Unavailable error when accessing ContactsEvent

SurveyMonkey reported a major outage causing a 503 Service Temporarily Unavailable error when accessing Contacts. It started at 2025-11-18 11:54 UTC and was resolved at 2025-11-18 14:13 UTC, lasting 2 h 19 min. The vendor identified the issue and reported implementing a fix, but did not specify the cause.

BitriseBitrise web application (app.bitrise.io) unavailableEvent

Bitrise’s web application (app.bitrise.io) was unavailable in a major incident affecting Builds (CI), from 2025-11-18 11:53 UTC to 2025-11-18 20:36 UTC (8 h 43 min). Bitrise attributed the errors to a Cloudflare Global Network outage, stopped routing traffic through Cloudflare, and re-enabled Cloudflare services before resolution.

DDopplerSystem OutageEvent

Doppler reported a critical outage affecting Dashboard and API access due to an ongoing Cloudflare outage; direct API requests were unreliable, while integrations accessing secrets were expected to remain unaffected. It started at 2025-11-18 11:48 UTC and was resolved at 2025-11-18 14:59 UTC, lasting 3 h 11 min.

NNordLayerWebsite, Control Panel, SMP and authentication flow being inaccessibleEvent

NordLayer reported a major outage affecting its website, Control Panel, Partner Portal (SMP), and authentication for those portals and the NordLayer Application/Browser Extension. It lasted 3 h 21 min, from 2025-11-18 11:39 UTC to 2025-11-18 15:00 UTC, when it was resolved. NordLayer attributed the failures to the global Cloudflare outage.

SSalesforceService Disruption: B2 CCore

ConfluenceConfluence presenting users with lost connection errors when attempting to edit content

Confluence reported a major incident causing lost-connection errors for some customers editing content, starting at 2025-11-18 02:55 UTC and resolving at 2025-11-18 03:35 UTC (39 min). The team reverted a recent change suspected of causing the errors and confirmed customers should no longer encounter them.

UUnbounceLeads Delayed Due to 3rd Party Incident

Unbounce reported a major incident in which some legitimate leads were incorrectly marked as spam following a third-party partner incident. Recorded start and resolution were both 2025-11-17 13:00 UTC (computed duration: 0 min); Unbounce said it would resubmit affected leads on November 19th, 2025, by end of day.

CCriblCribl.Cloud login issue

RRipplingGeneral service degradation

Rippling reported major degradation across multiple services in the Rippling App, starting 2025-11-16 18:36 UTC and resolved at 2025-11-16 19:38 UTC, lasting 1 h 1 min. Rippling attributed it to high load on a database critical to groups and reduced that load while scaling up database infrastructure.

ConvexCode Deployment Degraded

Convex reported a major degradation affecting Development Services - Authoring APIs, Free & Starter: some AWS calls to deploy customer code failed, and provisioning new preview deployments was impacted; live production traffic was unaffected. The incident ran from 2025-11-14 21:29 UTC to 2025-11-15 00:42 UTC (3 h 13 min); Convex deployed a fix and reported falling error rates.

DropboxDropbox Chat unavailable

Dropbox Chat was unavailable in a major-impact incident affecting Desktop Application, Mobile Application, Support Services, and Website. It started at 2025-11-14 20:00 UTC and was resolved at 2025-11-14 21:11 UTC, lasting 1 h 11 min; Dropbox did not state a cause or specific fix.

Help ScoutTemporary Outage and Slow Loading across Help Scout

Help Scout reported a major partial outage and slow loading affecting all areas of the service, including the Web App, starting at 2025-11-14 19:27 UTC. The incident lasted 8 min and was resolved at 2025-11-14 19:35 UTC, when Help Scout said the app was fully functional again.

TypeformTypeform Renderer - Intermitent submission errors

Typeform reported a major Forms / Renderer submission incident: U.S. respondents could encounter errors when completing and submitting forms. It started at 2025-11-14 15:57 UTC and was resolved at 2025-11-14 16:09 UTC, lasting 11 min. Typeform implemented a fix; no cause was stated.

GitLabMac OS runners can't create cache after upgrade

MakeExecution and Login issues on us1.make.com

Make reported a major outage on us1.make.com affecting login/website access and scenario executions from 2025-11-12 16:24 UTC to 2025-11-12 18:18 UTC, lasting 1 h 54 min. A fix was applied by 11-12 17:29 UTC, when scenario executions and login functionality were returning to normal; the incident was subsequently resolved.

DDremioQuery failures in Dremio Cloud (US & EU)

Dremio Cloud (US & EU) had a major incident causing query failures when using reflections, starting 2025-11-11 21:51 UTC and resolved 2025-11-12 07:13 UTC (9 h 21 min). Dremio attributed the disruption to an internal-source permissions update restricting access to some project-store folders and reported deploying a fix.

BitbucketBitbucket availability degraded

Bitbucket Cloud reported a critical disruption affecting its website, APIs and Git services, starting 2025-11-11 16:59 UTC and resolved at 2025-11-11 21:10 UTC (4 h 11 min). The postmortem reports 1 hour 16 minutes of degraded performance and 1 hour 32 minutes of unavailability, triggered by a code change.

GitLabDocker API version mismatch resulting in blocked deployments

WiseIssue with card and Apple Pay pay-ins

IInfluxData (InfluxDB Cloud)Degraded read performance in Azure US-East 1

IInfluxData (InfluxDB Cloud)Degraded query performance in GCP us-central1

VVantaVanta Application Unable to Load

Vanta reported a critical Core App outage starting 2025-11-10 19:40 UTC: a major performance regression prevented the application from loading. Loading resumed with high latency before mitigations restored normal latency; the incident was resolved at 2025-11-10 22:38 UTC after 2 h 58 min.

BBugsnagSome uploads are failing with a 403 forbidden error message