Changes / Datadog / Web Application Not Loading

Datadog: Critical incident: Web Application Not Loading

Summary

Datadog reported a critical Web Application outage starting 2025-11-19 19:08 UTC, with some users encountering loading errors. Data processing and alerting remained operational; a fix was implemented at 19:37 UTC, and the incident was marked resolved at 2025-11-19 19:44 UTC after 36 min.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Web Application Not Loading
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-11-19 19:08 UTC
AddedResolved time#5
Before: not present
After: 2025-11-19 19:44 UTC
AddedAffected components#6
Before: not present
After: Web Application
AddedUpdateinvestigating#7
Before: not present
After: We are investigating loading issues on our web application. As a result, some users might be getting errors when loading the web application.
AddedUpdateinvestigating#8
Before: not present
After: We continue investigating the issue with web application. Data processing and alerting remain operational.
AddedUpdatemonitoring#9
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateresolved#10
Before: not present
After: This incident has been resolved as of 2:32PM ET.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Critical incident: Web Application Not Loading (this change)
Datadog reported a critical Web Application outage starting 2025-11-19 19:08 UTC, with some users encountering loading errors. Data processing and alerting remained operational; a fix was implemented at 19:37 UTC, and the incident was marked resolved at 2025-11-19 19:44 UTC after 36 min.
Major incident

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