# Datadog: Critical incident: Web Application Not Loading

**Summary:** Datadog reported a critical Web Application outage starting 2025-11-19 19:08 UTC, with some users encountering loading errors. Data processing and alerting remained operational; a fix was implemented at 19:37 UTC, and the incident was marked resolved at 2025-11-19 19:44 UTC after 36 min. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2025-11-19 19:08 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/h30gbqqk6wgl](https://stspg.io/h30gbqqk6wgl)
- [Company: Datadog](https://rewindex.com/company/datadog.md)
- Versions: before (none: first archived) → after incident\_version:274/cvdjtf81756n@9c421a0dc68e
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Web Application Not Loading
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-11-19 19:08 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-11-19 19:44 UTC
```

**6. Added: Affected components**

```diff
+ Web Application
```

**7. Added: Update** (investigating) · 2025-11-19 19:08 UTC

```diff
+ We are investigating loading issues on our web application. As a result, some users might be getting errors when loading the web application.
```

**8. Added: Update** (investigating) · 2025-11-19 19:28 UTC

```diff
+ We continue investigating the issue with web application. Data processing and alerting remain operational.
```

**9. Added: Update** (monitoring) · 2025-11-19 19:37 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**10. Added: Update** (resolved) · 2025-11-19 19:44 UTC

```diff
+ This incident has been resolved as of 2:32PM ET.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-11-19 19:08 UTC | Critical incident: Web Application Not Loading (this change) | outage |

All Datadog changes: [timeline](https://rewindex.com/company/datadog/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i49e305b58b5154 · Markdown: https://rewindex.com/change/i49e305b58b5154.md · JSON: https://rewindex.com/api/v1/changes/i49e305b58b5154 · Generated 2026-10-18T02:55:16.105Z