Changes / Statsig / 11/18/2025 06:50:00 GMT-0800 (Pacific Standard Time)

Statsig: Major incident: 11/18/2025 06:50:00 GMT-0800 (Pacific Standard Time)

Summary

Statsig reported a major outage affecting the Config Delivery API in Asia Southeast 1, Europe West 1, US East 1, US East 5 and US West 1. It started at 2025-11-18 14:50 UTC and resolved at 2025-11-18 14:51 UTC, lasting 1 min. Statsig reported recovery of affected requests via cloudflare.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 91%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: 11/18/2025 06:50:00 GMT-0800 (Pacific Standard Time)
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-11-18 14:50 UTC
AddedResolved time#5
Before: not present
After: 2025-11-18 14:51 UTC
AddedAffected components#6
Before: not present
After: Asia Southeast 1, Config Delivery API - Asia Southeast 1, Config Delivery API - Europe West 1, Config Delivery API - US East 1, Config Delivery API - US East 5, Config Delivery API - US West 1, Europe West 1, US East 1, US East 5, US West 1
AddedUpdateinvestigating#7
Before: not present
After: We are seeing recovery on affected requests via cloudflare as of 6.42am PT. We will continue to monitor the health of our systems as we recover. Mitigated: 11/18/2025 05:34:00 GMT-0800 (Pacific Standard Time)
AddedUpdateresolved#8
Before: not present
After: Resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: 11/18/2025 06:50:00 GMT-0800 (Pacific Standard Time) (this change)
Statsig reported a major outage affecting the Config Delivery API in Asia Southeast 1, Europe West 1, US East 1, US East 5 and US West 1. It started at 2025-11-18 14:50 UTC and resolved at 2025-11-18 14:51 UTC, lasting 1 min. Statsig reported recovery of affected requests via cloudflare.
Major incident

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