# Statsig: Major incident: 11/18/2025 06:50:00 GMT-0800 (Pacific Standard Time)

**Summary:** Statsig reported a major outage affecting the Config Delivery API in Asia Southeast 1, Europe West 1, US East 1, US East 5 and US West 1. It started at 2025-11-18 14:50 UTC and resolved at 2025-11-18 14:51 UTC, lasting 1 min. Statsig reported recovery of affected requests via cloudflare. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2025-11-18 14:50 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/9g290kmmjvfc](https://stspg.io/9g290kmmjvfc)
- [Company: Statsig](https://rewindex.com/company/statsig.md)
- Versions: before (none: first archived) → after incident\_version:208/l7gqy8312h51@1987498ebb14
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ 11/18/2025 06:50:00 GMT-0800 (Pacific Standard Time)
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-11-18 14:50 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-11-18 14:51 UTC
```

**6. Added: Affected components**

```diff
+ Asia Southeast 1, Config Delivery API - Asia Southeast 1, Config Delivery API - Europe West 1, Config Delivery API - US East 1, Config Delivery API - US East 5, Config Delivery API - US West 1, Europe West 1, US East 1, US East 5, US West 1
```

**7. Added: Update** (investigating) · 2025-11-18 14:50 UTC

```diff
+ We are seeing recovery on affected requests via cloudflare as of 6.42am PT. We will continue to monitor the health of our systems as we recover. Mitigated: 11/18/2025 05:34:00 GMT-0800 (Pacific Standard Time)
```

**8. Added: Update** (resolved) · 2025-11-18 14:51 UTC

```diff
+ Resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-11-18 14:50 UTC | Major incident: 11/18/2025 06:50:00 GMT-0800 (Pacific Standard Time) (this change) | outage |

All Statsig changes: [timeline](https://rewindex.com/company/statsig/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i1c2110e68a85bc · Markdown: https://rewindex.com/change/i1c2110e68a85bc.md · JSON: https://rewindex.com/api/v1/changes/i1c2110e68a85bc · Generated 2026-10-18T02:55:22.691Z