Changes / Dropbox / Dropbox Chat unavailable
Dropbox: Major incident: Dropbox Chat unavailable
Summary
Dropbox Chat was unavailable in a major-impact incident affecting Desktop Application, Mobile Application, Support Services, and Website. It started at 2025-11-14 20:00 UTC and was resolved at 2025-11-14 21:11 UTC, lasting 1 h 11 min; Dropbox did not state a cause or specific fix.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Dropbox Chat unavailable
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2025-11-14 20:00 UTC
Before: not present
After: 2025-11-14 21:11 UTC
Before: not present
After: Desktop Application, Mobile Application, Support Services, Website
Before: not present
After: Dropbox Chat is currently unavailable, we are investigating the issue.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Dropbox Chat unavailable (this change) Dropbox Chat was unavailable in a major-impact incident affecting Desktop Application, Mobile Application, Support Services, and Website. It started at 2025-11-14 20:00 UTC and was resolved at 2025-11-14 21:11 UTC, lasting 1 h 11 min; Dropbox did not state a cause or specific fix. | Major incident |