Changes / Drata / Issues loading Drata sites due to upstream provider outage
Drata: Major incident: Issues loading Drata sites due to upstream provider outage
Summary
A major Web Application outage affected some customers loading app.drata.com, drata.com and Trust Center pages due to a Cloudflare outage. It started at 2025-11-18 14:09 UTC and lasted 1 h 4 min, resolving at 2025-11-18 15:13 UTC after Cloudflare released a fix that restored functionality.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Issues loading Drata sites due to upstream provider outage
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After: major
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After: resolved
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After: 2025-11-18 14:09 UTC
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After: 2025-11-18 15:13 UTC
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After: Web Application
Before: not present
After: Some customers may experience issues loading app.drata.com, drata.com and Trust Center pages due to the current Cloudflare outage. We are actively monitoring the situation and will keep you updated.
Before: not present
After: Our upstream provider, Cloudflare, has released a fix that restored the functionality. This is now resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Issues loading Drata sites due to upstream provider outage (this change) A major Web Application outage affected some customers loading app.drata.com, drata.com and Trust Center pages due to a Cloudflare outage. It started at 2025-11-18 14:09 UTC and lasted 1 h 4 min, resolving at 2025-11-18 15:13 UTC after Cloudflare released a fix that restored functionality. | Major incident |