Changes / Secureframe / Secureframe US and UK appplications unavailable
Secureframe: Major incident: Secureframe US and UK appplications unavailable
Summary
Secureframe reported a major outage affecting its US and UK applications, with intermittent errors and periods of unavailability. It started at 2025-11-18 12:11 UTC and lasted 2 h 33 min, resolving at 2025-11-18 14:45 UTC after Cloudflare implemented a fix for its connectivity issue.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Secureframe US and UK appplications unavailable
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After: major
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After: resolved
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After: 2025-11-18 12:11 UTC
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After: 2025-11-18 14:45 UTC
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After: Web Application
Before: not present
After: Cloudflare, which serves all Secureframe application services, is experiencing a global connectivity issue. You may experience errors while attempting to use the Secureframe application. We are monitoring this situation.
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After: Cloudflare is working on this issue, this status will be updated as the Cloudflare status impacts the Secureframe application. You may experience intermittent issues using the Secureframe application. See https://www.cloudflarestatus.com/ for more information.
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After: Cloudflare is still investigating the issue. For more information, see https://www.cloudflarestatus.com/
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After: Cloudflare services are recovering, but customers may continue to observe higher-than-normal error rates as they continue remediation efforts. For more information, see https://www.cloudflarestatus.com/
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After: The Secureframe application should be generally available in the US and UK regions. For more information, see https://www.cloudflarestatus.com/
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After: Cloudflare continues to experience intermittent connectivity issues, affecting the Secureframe application in the US and UK regions. Some users may continue to experience intermittent errors on the Secureframe application as Cloudflare continues to work on the issue. For more information, see https://www.cloudflarestatus.com/
Before: not present
After: Cloudflare continues to experience intermittent connectivity issues, affecting the Secureframe application in the US and UK regions. Some users may continue to experience intermittent errors on the Secureframe application as Cloudflare continues to work on the issue. For more information, see https://www.cloudflarestatus.com/
Before: not present
After: Cloudflare continues to experience intermittent connectivity issues, affecting the Secureframe application in the US and UK regions. Some users may continue to experience intermittent errors on the Secureframe application as Cloudflare continues to work on the issue. For more information, see https://www.cloudflarestatus.com/
Before: not present
After: The Secureframe application continues to be affected by the widespread Cloudflare outage. We are monitoring the situation at this time. The Secureframe app in the US and UK regions is currently unavailable.
Before: not present
After: Cloudflare has implemented a fix to their service. The Secureframe app is functioning normally at this time.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Secureframe US and UK appplications unavailable (this change) Secureframe reported a major outage affecting its US and UK applications, with intermittent errors and periods of unavailability. It started at 2025-11-18 12:11 UTC and lasted 2 h 33 min, resolving at 2025-11-18 14:45 UTC after Cloudflare implemented a fix for its connectivity issue. | Major incident |
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