Changes / AssemblyAI / Cloudflare outage affecting documentation access and Google Auth flow on dashboard
AssemblyAI: Major incident: Cloudflare outage affecting documentation access and Google Auth flow on dashboard
Summary
AssemblyAI reported a major outage preventing documentation access and Google Authentication sign-in to the dashboard, attributed to an ongoing Cloudflare incident. It started at 2025-11-18 14:15 UTC and was resolved at 2025-11-18 20:58 UTC, lasting 6 h 43 min; access was reported restored at 15:15 UTC, with Cloudflare’s normal operation confirmed at resolution.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Cloudflare outage affecting documentation access and Google Auth flow on dashboard
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2025-11-18 14:15 UTC
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After: 2025-11-18 20:58 UTC
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After: Dashboard, Web - Dashboard, Website, Web - Website
Before: not present
After: Due to the ongoing incident with Cloudflare, our documentation is unable to be accessed and users cannot use Google Authentication to sign in to their dashboard.
Before: not present
After: Due to the ongoing incident with Cloudflare, our documentation is unable to be accessed and users cannot use Google Authentication to sign in to their dashboard.
Before: not present
After: Our documentation is now accessible and all users can sign-in to the dashboard using Google Authentication. We will continue to monitor the situation in case anything changes.
Before: not present
After: Cloudflare has restored normal operation, and access to our documentation and Google Authentication is fully restored. All services are functioning as expected, and the incident is now resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Cloudflare outage affecting documentation access and Google Auth flow on dashboard (this change) AssemblyAI reported a major outage preventing documentation access and Google Authentication sign-in to the dashboard, attributed to an ongoing Cloudflare incident. It started at 2025-11-18 14:15 UTC and was resolved at 2025-11-18 20:58 UTC, lasting 6 h 43 min; access was reported restored at 15:15 UTC, with Cloudflare’s normal operation confirmed at resolution. | Major incident |
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