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AssemblyAI: Cloudflare outage affecting documentation access and Google Auth flow on dashboard
AssemblyAI reported a major outage preventing documentation access and Google Authentication sign-in to the dashboard, attributed to an ongoing Cloudflare incident. It started at 2025-11-18 14:15 UTC and was resolved at 2025-11-18 20:58 UTC, lasting 6 h 43 min; access was reported restored at 15:15 UTC, with Cloudflare’s normal operation confirmed at resolution.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: DashboardWeb - DashboardWebsiteWeb - Website
Timeline of updates
- investigating
Due to the ongoing incident with Cloudflare, our documentation is unable to be accessed and users cannot use Google Authentication to sign in to their dashboard.
- identified
Due to the ongoing incident with Cloudflare, our documentation is unable to be accessed and users cannot use Google Authentication to sign in to their dashboard.
- monitoring
Our documentation is now accessible and all users can sign-in to the dashboard using Google Authentication. We will continue to monitor the situation in case anything changes.
- resolved
Cloudflare has restored normal operation, and access to our documentation and Google Authentication is fully restored. All services are functioning as expected, and the incident is now resolved.
Rewindex changes for this incident
- Major incident: Cloudflare outage affecting documentation access and Google Auth flow on dashboard 2025-11-18 14:15 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). AssemblyAI profile · Recent AssemblyAI incidents · Markdown · JSON