Changes / Vanta / Vanta Application Unable to Load

Vanta: Critical incident: Vanta Application Unable to Load

Summary

Vanta reported a critical Core App outage starting 2025-11-10 19:40 UTC: a major performance regression prevented the application from loading. Loading resumed with high latency before mitigations restored normal latency; the incident was resolved at 2025-11-10 22:38 UTC after 2 h 58 min.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Vanta Application Unable to Load
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-11-10 19:40 UTC
AddedResolved time#5
Before: not present
After: 2025-11-10 22:38 UTC
AddedAffected components#6
Before: not present
After: Core App, Vanta Web App - Core App
AddedUpdateinvestigating#7
Before: not present
After: We're currently experiencing a major performance regression resulting in the Vanta application being unable to load. We are actively working to mitigate.
AddedUpdateinvestigating#8
Before: not present
After: We're currently investigating the issue, and will provide an update soon.
AddedUpdateidentified#9
Before: not present
After: We’ve identified the root cause and are actively working on mitigations. The Vanta application should now load for users although latencies remain high
AddedUpdatemonitoring#10
Before: not present
After: We’ve finished our mitigation efforts, and latency metrics have returned to normal. We’re continuing to monitor app performance.
AddedUpdateresolved#11
Before: not present
After: This incident has been resolved and Vanta app should now load for all users.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Critical incident: Vanta Application Unable to Load (this change)
Vanta reported a critical Core App outage starting 2025-11-10 19:40 UTC: a major performance regression prevented the application from loading. Loading resumed with high latency before mitigations restored normal latency; the incident was resolved at 2025-11-10 22:38 UTC after 2 h 58 min.
Major incident

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