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Vanta: Vanta Application Unable to Load

Impact: criticalStatus: resolvedStarted Resolved (3.0 h)5 updatesSource: stspg.io (opens in new tab)
Summary

Vanta reported a critical Core App outage starting 2025-11-10 19:40 UTC: a major performance regression prevented the application from loading. Loading resumed with high latency before mitigations restored normal latency; the incident was resolved at 2025-11-10 22:38 UTC after 2 h 58 min.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Core AppVanta Web App - Core App

Timeline of updates

  1. investigating

    We're currently experiencing a major performance regression resulting in the Vanta application being unable to load. We are actively working to mitigate.

  2. investigating

    We're currently investigating the issue, and will provide an update soon.

  3. identified

    We’ve identified the root cause and are actively working on mitigations. The Vanta application should now load for users although latencies remain high

  4. monitoring

    We’ve finished our mitigation efforts, and latency metrics have returned to normal. We’re continuing to monitor app performance.

  5. resolved

    This incident has been resolved and Vanta app should now load for all users.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Vanta profile · Recent Vanta incidents · Markdown · JSON