# Vanta: Vanta Application Unable to Load

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2025-11-10 19:40 UTC · Resolved: 2025-11-10 22:38 UTC · Duration: 3.0 h
- Updates: 5 · Affected components: Core App, Vanta Web App - Core App
- [Vendor status page: https://stspg.io/sj7d8hd1yf78](https://stspg.io/sj7d8hd1yf78)
- [Company: Vanta](https://rewindex.com/company/vanta.md)

## Summary

Vanta reported a critical Core App outage starting 2025-11-10 19:40 UTC: a major performance regression prevented the application from loading. Loading resumed with high latency before mitigations restored normal latency; the incident was resolved at 2025-11-10 22:38 UTC after 2 h 58 min. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2025-11-10 19:40 UTC: We're currently experiencing a major performance regression resulting in the Vanta application being unable to load. We are actively working to mitigate.
- **investigating** 2025-11-10 19:47 UTC: We're currently investigating the issue, and will provide an update soon.
- **identified** 2025-11-10 20:06 UTC: We’ve identified the root cause and are actively working on mitigations. The Vanta application should now load for users although latencies remain high
- **monitoring** 2025-11-10 21:38 UTC: We’ve finished our mitigation efforts, and latency metrics have returned to normal. We’re continuing to monitor app performance.
- **resolved** 2025-11-10 22:38 UTC: This incident has been resolved and Vanta app should now load for all users.

## Rewindex changes for this incident

- 2025-11-10 19:40 UTC: [Critical incident: Vanta Application Unable to Load](https://rewindex.com/change/id3862464b79718.md)


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Canonical: https://rewindex.com/company/vanta/incidents/62gvh9jb1wpr · Markdown: https://rewindex.com/company/vanta/incidents/62gvh9jb1wpr.md · JSON: https://rewindex.com/api/v1/companies/vanta/incidents/62gvh9jb1wpr · Generated 2026-10-18T11:38:53.495Z