Changes / Bitrise / Bitrise web application (app.bitrise.io) unavailable
Bitrise: Major incident: Bitrise web application (app.bitrise.io) unavailable
Summary
Bitrise’s web application (app.bitrise.io) was unavailable in a major incident affecting Builds (CI), from 2025-11-18 11:53 UTC to 2025-11-18 20:36 UTC (8 h 43 min). Bitrise attributed the errors to a Cloudflare Global Network outage, stopped routing traffic through Cloudflare, and re-enabled Cloudflare services before resolution.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Bitrise web application (app.bitrise.io) unavailable
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2025-11-18 11:53 UTC
Before: not present
After: 2025-11-18 20:36 UTC
Before: not present
After: ⚙️ Builds (CI)
Before: not present
After: We are currently investigating the web application being unavailable
Before: not present
After: We are aware that the web app error is due to a current Cloudflare Global Network outage
Before: not present
After: We have stopped routing traffic through Cloudflare, and most of our services are now functioning normally. Our team is monitoring performance and completing final checks.
Before: not present
After: We are no longer observing errors in increased latency related to the Cloudflare outage. We have re-enabled our Cloudflare services that were temporarily disabled.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Bitrise web application (app.bitrise.io) unavailable (this change) Bitrise’s web application (app.bitrise.io) was unavailable in a major incident affecting Builds (CI), from 2025-11-18 11:53 UTC to 2025-11-18 20:36 UTC (8 h 43 min). Bitrise attributed the errors to a Cloudflare Global Network outage, stopped routing traffic through Cloudflare, and re-enabled Cloudflare services before resolution. | Major incident |