Changes / Dialpad / Accessing www.dialpad.com shows an error
Dialpad: Major incident: Accessing www.dialpad.com shows an error
Summary
Dialpad reported a major website outage showing errors at www.dialpad.com, starting 2025-11-18 13:41 UTC and resolved 2025-11-18 18:03 UTC (4 h 21 min). Dialpad attributed it to a worldwide CloudFlare service incident; a fix was implemented and service fully recovered. Calling and messaging were unaffected, and users could sign in directly at https://dialpad.com/login.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Accessing www.dialpad.com shows an error
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2025-11-18 13:41 UTC
Before: not present
After: 2025-11-18 18:03 UTC
Before: not present
After: Website
Before: not present
After: The issue is due to a worldwide CloudFlare service incident: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7. Users can go directly to https://dialpad.com/login to sign in. Calling and messaging are unaffected.
Before: not present
After: A fix has been implemented and we are monitoring the results.
Before: not present
After: The service is fully recovered.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Accessing www.dialpad.com shows an error (this change) Dialpad reported a major website outage showing errors at www.dialpad.com, starting 2025-11-18 13:41 UTC and resolved 2025-11-18 18:03 UTC (4 h 21 min). Dialpad attributed it to a worldwide CloudFlare service incident; a fix was implemented and service fully recovered. Calling and messaging were unaffected, and users could sign in directly at https://dialpad.com/login. | Major incident |