Search

Companies / Dialpad / incidents

Dialpad: Accessing www.dialpad.com shows an error

Impact: majorStatus: resolvedStarted Resolved (4.4 h)3 updatesSource: stspg.io (opens in new tab)
Summary

Dialpad reported a major website outage showing errors at www.dialpad.com, starting 2025-11-18 13:41 UTC and resolved 2025-11-18 18:03 UTC (4 h 21 min). Dialpad attributed it to a worldwide CloudFlare service incident; a fix was implemented and service fully recovered. Calling and messaging were unaffected, and users could sign in directly at https://dialpad.com/login.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Website

Timeline of updates

  1. identified

    The issue is due to a worldwide CloudFlare service incident: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7. Users can go directly to https://dialpad.com/login to sign in. Calling and messaging are unaffected.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    The service is fully recovered.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Dialpad profile · Recent Dialpad incidents · Markdown · JSON