Changes / Salesforce / Service Disruption: Core Service
Salesforce: Major incident: Service Disruption: Core Service
Summary
Summary pending. The diff below shows exactly what changed.
Major incidentLabel: major (vendor)Changed Detected Source: status.salesforce.com (opens in new tab)
Incident page: full timeline of updates →
What changed
Before: not present
After: Service Disruption: Core Service
Before: not present
After: critical
Before: not present
After: resolved
Before: not present
After: 2025-11-19 15:09 UTC
Before: not present
After: 2025-11-19 16:15 UTC
Before: not present
After: 81 instances, Core Service
Before: not present
After: At 15:09 UTC, we noted extreme slowness, integration timeouts, and login failures with Salesforce services. The service has been restored at 16:15 UTC. We will continue to monitor the environment to ensure stability and prevent a recurrence. We apologize for any inconvenience this issue may have caused you and your business.
We will thoroughly investigate the incident, confirming the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Service Disruption: Core Service (this change) | Major incident |
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