What vendors changed

Windsurfand CCodeiumWindsurf Outage (Cascade and Tab)

Windsurf reported a critical outage affecting Cascade and Tab, starting at 2026-01-21 19:30 UTC and resolved at 2026-01-21 19:30 UTC (computed duration: 0 min). The resolution update said Windsurf and Cascade were down for approximately 13 minutes; no cause or fix was stated.

RRunwayIssues with Gemini 3 Pro image generations

Runway reported a major incident affecting Gemini 3 Pro image generations across App, Backend, and Public API. It started at 2026-01-21 15:53 UTC and was resolved at 2026-01-21 18:26 UTC, lasting 2 h 32 min; no cause or specific fix was stated.

SanityContent Agent and Canvas elevated error rate

Sanity reported a major incident affecting Content Agent and Canvas: elevated error rates caused some requests to fail, though retries sometimes succeeded. It started at 2026-01-21 14:53 UTC and was resolved at 2026-01-21 15:33 UTC, lasting 40 min. The upstream AI provider implemented a fix and recovered, returning error rates to normal.

GrammarlySupehuman Go and AI Chat experience temporary service interruption

Grammarly reported a major service interruption affecting Supehuman Go and AI Chat, with Generative AI assistance, Grammarly Editor, and Grammarly's Browser Extension listed as affected components. It started at 2026-01-21 00:40 UTC and was resolved at 2026-01-21 01:48 UTC, lasting 1 h 8 min; no cause or specific fix was stated.

GrammarlyUsers encounter an error when creating or opening a document in Docs at https://app.grammarly.com/

Grammarly reported a critical Grammarly Editor outage: users encountered errors creating or opening documents in Docs at https://app.grammarly.com/. It started at 2026-01-20 21:57 UTC and was resolved at 2026-01-20 22:08 UTC, lasting 11 min; Grammarly said it identified the issue and was implementing a fix.

CodaSite-wide outage

Coda reported a major site-wide outage affecting access to API, Doc List, Docs, Packs, and Published Docs. It started at 2026-01-20 21:34 UTC and was resolved at 2026-01-20 22:05 UTC, lasting 31 min; no cause or specific fix was stated.

SSecureframeIssues with Google Workspace connections

Secureframe reported a major Web Application incident in which Google Workspace integrations were disconnected, starting 2026-01-20 16:59 UTC and lasting 7 h 1 min. A fix to automatically reconnect affected integrations was implemented and rolled out; the incident was resolved at 2026-01-21 00:00 UTC.

LLeverIntermittent issues impacting candidate pipeline page

Lever reported a major incident causing intermittent 500 errors when accessing the candidate pipeline page in Global Data Center - LeverTRM - Hire, Hire. It started at 2026-01-20 16:52 UTC and was resolved at 2026-01-20 19:51 UTC, lasting 2 h 59 min. A fix was implemented; affected users required no action to restore functionality.

TypeformTypeform Builder - Can't create or edit typeforms

Typeform reported a critical Builder outage affecting users creating or editing typeforms. The incident started at 2026-01-20 14:57 UTC and was resolved at 2026-01-20 15:07 UTC, lasting 10 min; Typeform said a fix was implemented and a problem investigation would follow.

SSynthesiaApp failing to load

MatillionAgent gateway down

Matillion reported a critical Agent gateway outage affecting Agent Manager in the EU and US regions, causing validation and agent availability issues. It started at 2026-01-20 11:37 UTC and was resolved at 2026-01-20 11:55 UTC, lasting 17 min; no cause or fix was stated.

DDevin (Cognition)Devins are unable to start

AircallIssues with Login

Aircall reported a major login outage affecting both Aircall Apps and Dashboard, starting at 2026-01-19 07:48 UTC and resolved at 2026-01-19 08:39 UTC, lasting 50 min. A fix was deployed by 08:07 UTC, and performance remained stable during monitoring.

CCerebrasLlama 3.3 70B Service Unavailable

SSmartsheetErrors Accessing Smartsheet

Smartsheet reported a major outage affecting application access, loading and asset changes, including Sheets, Reports, Dashboards and login. The incident started at 2026-01-18 05:09 UTC and was resolved at 2026-01-18 05:36 UTC, with a computed duration of 26 min. Smartsheet said infrastructure changes led to gradual recovery; no cause was stated.

SSambaNovaE5-Mistral-7B-Instruct down

GitLabFoundational Flows Feature Availability

GitLabPipelines failing with 502 error

Bunny.netSingapore CDN & Storage Network Outage

Bunny.net reported a major Singapore CDN and Edge Storage outage starting 2026-01-15 22:28 UTC, resolved at 2026-01-15 22:58 UTC after 30 min. CDN traffic was re-balancing to other locations, while non-replicated Singapore storage was offline; a fix was implemented at 2026-01-15 22:39 UTC.

RRipplingIssues approving timecards and loading schedules

Rippling reported a major Rippling App incident affecting timecard approvals and schedule loading, starting at 2026-01-15 15:50 UTC and lasting 2 h 23 min. A fix was implemented by 2026-01-15 17:09 UTC, and the incident was resolved at 2026-01-15 18:13 UTC.

HHoneycombIncreased Latency and Errors for Events Ingest

Honeycomb reported a major incident affecting some event ingest requests in the US, with increased latency and higher-than-normal error rates. It started and was resolved at 2026-01-15 15:46 UTC (recorded duration: 0 min); service stabilized and returned to normal, with monitoring continuing.

SSalesforceTableau Service Disruption: Analytics Cloud

SanityElevated API and API CDN errors and latency for some customers

Sanity reported a major incident affecting api.sanity.io and apicdn.sanity.io, with elevated errors, latency, and intermittent timeouts/errors on write operations and document retrieval for some customers. It started at 2026-01-15 12:23 UTC and was resolved at 2026-01-15 13:00 UTC, lasting 37 min; mitigations restored normal error rates.

PPinecone[Serverless][AWS][us-east-1] 5xx errors on read operations for some indexes

Pinecone reported a major incident causing 5xx errors on read operations for some Serverless indexes in AWS us-east-1. It started at 2026-01-15 12:12 UTC and was resolved at 2026-01-15 15:30 UTC, lasting 3 h 18 min. A fix was implemented by 2026-01-15 14:30 UTC; no cause was stated.

SSalesforceHeroku Feature Disruption: CLI, Dashboard, Platform API +1 more

WiseIssue with sending and moving money

RRipplingDegraded performance in Payroll

Rippling reported major degraded performance in its Payroll application starting 2026-01-14 20:54 UTC, lasting 3 h 19 min until resolution at 2026-01-15 00:13 UTC. A fix was implemented and monitoring began at 01-14 23:27 UTC.

RevenueCatError spike in API

RevenueCat reported a major API Uptime incident involving a spike in database-related errors from 2026-01-14 11:00 UTC to 2026-01-14 11:54 UTC, lasting 54 min. Fortress was enabled to mitigate errors, then disabled when the error rate returned to normal at 11:16 UTC; all Fortress receipts were replayed by resolution.

SSalesforceSalesforce Data Cloud Feature Disruption: Customer360 Audiences

DDevin (Cognition)Dedicated cloud VM degradation

SurveyMonkeyRespondents cannot progress past a matrix question where 'Number of rows respondents must answer:' is set to 'All'

SurveyMonkey reported a major outage on some surveys: respondents could not progress past matrix questions with 'Number of rows respondents must answer:' set to 'All'. The incident started at 2026-01-12 23:47 UTC and lasted 40 min, resolving at 2026-01-13 00:27 UTC; a fix was implemented at 2026-01-13 00:19 UTC.

PPipedreamPipedream and Pipedream Connect Event Sources and Webhooks are failing

Pipedream reported a major outage affecting Pipedream and Pipedream Connect Event Sources and Webhooks, disrupting HTTP event sources, HTTP workflows, destinations and Connect. It started at 2026-01-12 23:31 UTC and resolved at 2026-01-13 00:51 UTC, lasting 1 h 19 min. Pipedream implemented a fix but did not disclose the cause.

SStatsigSuccess Rate drop for US East Region

Statsig reported a major outage affecting Config Delivery API - US East 1 and Log Event API, US East 1, with elevated errors for initialize and event logging traffic. It started at 2026-01-12 20:30 UTC and was resolved at 2026-01-12 22:24 UTC, lasting 1 h 54 min; no cause or fix was stated.

JiraDisrupted create and view issue for some customers

Jira reported a major partial service disruption affecting issue creation, viewing, editing, and board viewing for some customers. It started at 2026-01-12 18:23 UTC and was resolved at 2026-01-12 23:45 UTC, lasting 5 h 21 min; Jira confirmed services were operating normally for all impacted customers.

SSalesforceMarketing Cloud Account Engagement Feature Disruption Background Processing: Background Processing

New RelicData and UI Irregularities - US and EU regions

New Relic reported a major US and EU incident causing NRDB timeouts/query lag, data ingestion errors, real-time data viewing issues, and delayed or missing alert notifications. It started at 2026-01-12 15:21 UTC and was resolved at 2026-01-12 18:10 UTC; New Relic reported recovery following mitigating actions and resolution of two concurrent ingestion and query service interruptions.

ContentstackContentstack - Azure NA - Automate Connector Issue

IInfluxData (InfluxDB Cloud)Query errors in AWS eu-central-1

KKlaviyoIssues with Campaign Sending and Scheduling

Klaviyo reported a major campaign scheduling and sending incident starting 2026-01-12 11:12 UTC, lasting 1 h 10 min and resolved at 2026-01-12 12:23 UTC. New campaigns and scheduled RAST campaigns could not send; previously scheduled non-RAST campaigns continued processing. A fix restored service and all delayed campaigns were replayed; no data loss was expected.

SquarespaceConnectivity issues - 503 errors

Squarespace sites experienced connectivity issues and 503 errors affecting Site Loading, with a major impact level. The incident started at 2026-01-12 11:05 UTC and was resolved at 2026-01-12 11:27 UTC, lasting 22 min; no cause or fix was stated.

SSalesforceField Service Scheduling Feature Disruption: Field Service Scheduling

PPendoPendo Chatbot not operational in the Resource CenterEvent

Pendo’s Resource Center Chatbot was not operational in a major-impact incident affecting AU, EU, US1 and US environments. It started at 2026-01-09 20:46 UTC and resolved at 2026-01-09 21:18 UTC, lasting 31 min. Pendo attributed the disruption to Support Bot vendor latency and directed customers to its support request form until normal operation resumed.

SSigma ComputingChat Support experiencing 3rd party outageEvent

Sigma Computing’s major chat support outage ran from 2026-01-09 20:33 UTC to 2026-01-09 22:23 UTC, lasting 1 h 49 min. Third-party provider Intercom experienced an outage and reported implementing a fix; Sigma confirmed chat support was fully operational at resolution. Customers were directed to submit support tickets for urgent requests and warned of slower responses.

SSambaNovaSambaNova Cloud Down

BrexExpense service unavailable

Brex’s Expense service was unavailable, affecting Spend Management, with impact rated critical. The incident started at 2026-01-09 19:43 UTC and was resolved at 2026-01-09 20:48 UTC, lasting 1 h 4 min. Brex reported a fix in place at 20:20 UTC but did not state a cause.

SSemgrepDegraded scan performance in CI and Semgrep Managed Scans

Semgrep reported major scan performance degradation in CI and Semgrep Managed Scans from 2026-01-09 17:02 UTC to 2026-01-09 23:27 UTC, lasting 6 h 25 min. Semgrep implemented several changes and reported recovery; at resolution, the system was stable and scans were executing normally.

RRetell AIOutbound Calling Service Degradation

Box[Critical] Issues with Logins, Notes and API

Box reported a critical incident affecting Logins, Notes and API, recorded as starting 2026-01-09 07:14 UTC and resolved 2026-01-09 06:00 UTC. The resolution precedes the recorded start, so duration is unknown; Box stated there was no current impact.

ConvexIntermittent increased error rates

Convex reported intermittent increased error rates to/from database affecting Free & Starter and Live Traffic - Database Services, with major impact. The incident started at 2026-01-09 00:51 UTC and was resolved at 2026-01-09 01:40 UTC, lasting 48 min; no cause or specific fix was stated.