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Changes / Salesforce / Marketing Cloud Account Engagement Feature Disruption Background Processing: Background Processing

Salesforce: Major incident: Marketing Cloud Account Engagement Feature Disruption Background Processing: Background Processing

Summary

Summary pending. The diff below shows exactly what changed.

Major incidentLabel: outage (model (Jev), 75%)Changed Detected Source: status.salesforce.com (opens in new tab)

Incident page: full timeline of updates →

What changed

AddedTitle#1
Before: not present
After: Marketing Cloud Account Engagement Feature Disruption Background Processing: Background Processing
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-01-12 16:40 UTC
AddedResolved time#5
Before: not present
After: 2026-01-13 12:30 UTC
AddedAffected components#6
Before: not present
After: 1 instance, Background Processing

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Marketing Cloud Account Engagement Feature Disruption Background Processing: Background Processing (this change)Major incident

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