Changes / Squarespace / Connectivity issues - 503 errors

Squarespace: Major incident: Connectivity issues - 503 errors

Summary

Squarespace sites experienced connectivity issues and 503 errors affecting Site Loading, with a major impact level. The incident started at 2026-01-12 11:05 UTC and was resolved at 2026-01-12 11:27 UTC, lasting 22 min; no cause or fix was stated.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Connectivity issues - 503 errors
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-01-12 11:05 UTC
AddedResolved time#5
Before: not present
After: 2026-01-12 11:27 UTC
AddedAffected components#6
Before: not present
After: Site Loading
AddedUpdateinvestigating#7
Before: not present
After: We’re investigating issues connecting to Squarespace sites.
AddedUpdateresolved#8
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Connectivity issues - 503 errors (this change)
Squarespace sites experienced connectivity issues and 503 errors affecting Site Loading, with a major impact level. The incident started at 2026-01-12 11:05 UTC and was resolved at 2026-01-12 11:27 UTC, lasting 22 min; no cause or fix was stated.
Major incident

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