# Squarespace: Major incident: Connectivity issues - 503 errors

**Summary:** Squarespace sites experienced connectivity issues and 503 errors affecting Site Loading, with a major impact level. The incident started at 2026-01-12 11:05 UTC and was resolved at 2026-01-12 11:27 UTC, lasting 22 min; no cause or fix was stated. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-01-12 11:05 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/4ncgj96k1x12](https://stspg.io/4ncgj96k1x12)
- [Company: Squarespace](https://rewindex.com/company/squarespace.md)
- Versions: before (none: first archived) → after incident\_version:260/stwv888zg362@0c9d6fa70170
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Connectivity issues - 503 errors
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-01-12 11:05 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-01-12 11:27 UTC
```

**6. Added: Affected components**

```diff
+ Site Loading
```

**7. Added: Update** (investigating) · 2026-01-12 11:05 UTC

```diff
+ We’re investigating issues connecting to Squarespace sites.
```

**8. Added: Update** (resolved) · 2026-01-12 11:27 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-01-12 11:05 UTC | Major incident: Connectivity issues - 503 errors (this change) | outage |

All Squarespace changes: [timeline](https://rewindex.com/company/squarespace/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i54c37dba5fe1b7 · Markdown: https://rewindex.com/change/i54c37dba5fe1b7.md · JSON: https://rewindex.com/api/v1/changes/i54c37dba5fe1b7 · Generated 2026-10-18T02:55:40.335Z