What vendors changed

SSentinelOne[NA1] Dataset Service Interruption with data ingestion and search functionality

SentinelOne reported a major NA1 Dataset outage affecting data ingestion and search on app.scalyr.com, starting at 2025-09-09 17:27 UTC and lasting 2 h 56 min. All services were restored by 2025-09-09 20:23 UTC; the vendor identified the underlying issue but did not disclose its cause or the specific fix.

PPinecone[Serverless][AWS][us-east-1] 5xx errors on write operations for some indexes

Pinecone reported a major incident causing 5xx errors on write operations for some Serverless indexes in AWS us-east-1. It started at 2025-09-09 12:55 UTC and was resolved at 2025-09-09 14:40 UTC, lasting 1 h 44 min; a fix was implemented at 09-09 13:43 UTC.

GitLabElevated errors in rails_request component for AI-assisted services

MezmoIssue with Search

Mezmo reported a critical search outage preventing events from displaying in live tail, starting 2025-09-08 19:55 UTC and resolved at 2025-09-08 21:53 UTC, lasting 1 h 57 min. Impacts were mitigated by 21:24 UTC; Mezmo made a backend change it believes should mitigate recurrence, while the underlying cause remained unspecified.

OOmni AnalyticsOmni pages not accessible

Omni Analytics pages in EastUsa were inaccessible during a critical incident from 2025-09-08 17:57 UTC to 2025-09-08 19:15 UTC, lasting 1 h 18 min. A recent code change generated unexpectedly large database queries that saturated CPU resources, causing query timeouts and connection failures; Omni reverted the change and resolved the incident.

CCodeiumand WindsurfSWE-1 Instability

Codeium reported major SWE-1 instability affecting Cascade, starting at 2025-09-08 09:57 UTC and resolved at 2025-09-08 17:48 UTC, with a reported duration of 7 h 50 min. No cause or specific fix was stated.

JFrogCritical JFrog Cloud Platform Database Incident affecting Xray service on Azure USE

JFrog reported a major Xray outage affecting some customers in US - East (Virginia) on Azure, starting 2025-09-07 12:42 UTC and resolved at 2025-09-07 13:39 UTC (56 min). JFrog attributed the outage to database maintenance, worked with Azure, and reported implementing a fix at 13:04 UTC.

SSalesforceB2 B2 CCommerce Service Disruption: B2 CCore

NeonOperations timing out in us-east-1

AActiveCampaignActiveCampaign platform unavailable for some US Accounts

ActiveCampaign reported a major outage affecting some US accounts, with platform access delays or unavailability and slower responses or errors across multiple services and features. It ran from 2025-09-05 16:21 UTC to 2025-09-05 17:56 UTC (1 h 35 min); a fix was implemented, and monitoring confirmed all systems operating normally.

WiseInstant transfers delayed

GitLabGitLab Duo Chat (classic) returning errors

IInfluxData (InfluxDB Cloud)Quartz Signup Issues

RootlyFailures when interacting with Rootly in Slack

Rootly reported a major incident affecting Slack and web interactions starting 2025-09-04 17:44 UTC, resolved at 2025-09-05 01:58 UTC after 8 h 14 min. Later updates confirmed web, mobile, and on-call paging remained operational; Slack engineering resolved the issue, restoring Slack functionality.

SemaphoreJob processing delays due to connectivity issues with GitHub

MMonday.comInvestigating issues with Emails and Activities

Monday.com reported a major outage affecting Emails & Activities and timeline events, including EU and US components, starting at 2025-09-04 12:30 UTC and lasting 17 min. A fix was implemented at 12:38 UTC, and the incident was resolved at 12:47 UTC; customers were instructed to refresh their browsers to access the platform.

MMailjetLogin issues with Mailjet Application and Intermittent Errors on REST API

BrexAccount Verification Outage

Brex reported a critical outage preventing completion of ID verification for account verification, affecting the Home Page component. The incident started at 2025-09-03 22:36 UTC and was marked resolved at 2025-09-04 06:08 UTC, lasting 7 h 32 min; Brex reported the issue fixed and under monitoring at 09-03 23:26 UTC.

BrexDashboard Outage

Brex reported a critical Dashboard Outage affecting Dashboard and Mobile starting 2025-09-03 15:25 UTC. The incident lasted 28 min and was resolved at 2025-09-03 15:54 UTC; Brex reported a fix in place at 15:27 UTC but did not state a cause.

OOrbElevated errors across API endpoints

LoopsIncreased 500 errors

PPinecone[Serverless][AWS][us-east-1] 5xx errors on read operations for some indexes

Pinecone reported a major incident affecting Serverless indexes in AWS us-east-1, with 5xx errors on read operations for some indexes. It started at 2025-09-02 22:46 UTC and was resolved at 2025-09-03 14:00 UTC, lasting 15 h 14 min. Pinecone stated that a fix was implemented and monitored before resolution.

SStatsigElevated 5xx rate in EU Regions

Statsig reported a major incident with elevated 5xx rates in EU regions, primarily affecting SDK initialization on Config Delivery API - Europe West 1 and Europe West 1. It started at 2025-09-02 18:44 UTC and was resolved at 2025-09-02 19:34 UTC, lasting 50 min; no cause or specific fix was stated.

SquarespaceNew domain registration page domains.squarespace.com does not load

Squarespace’s new domain registration page, domains.squarespace.com, failed to load in a critical-impact Domains incident. It started at 2025-09-02 17:56 UTC and was resolved at 2025-09-02 18:13 UTC, lasting 16 min; no cause or fix was stated.

BBrazeIssue impacting US01 and US05 clusters

Braze reported a major degradation on US01 and US05, with increased latency and dashboard errors; other services were not impacted. The incident started at 2025-09-02 17:20 UTC and was resolved at 2025-09-02 17:45 UTC, lasting 25 min.

SquarespaceAcuity Scheduling Service Disruption

Acuity Scheduling experienced a service disruption rated major by Squarespace, starting 2025-09-02 14:55 UTC and resolved at 2025-09-02 15:07 UTC; the recorded duration was 11 min. A fix was implemented at 14:58 UTC, but no cause or fix details were stated.

QuickBooks OnlineQuickbooks Online Payroll Issue

QuickBooks Online reported a major U.S. payroll degradation: some employees with direct deposits dated 8/29/25 could receive funds late. The incident ran from 2025-08-29 13:54 UTC to 2025-08-30 00:13 UTC (10 h 19 min); the vendor said funds had been processed and were expected that afternoon, then marked it resolved.

PPinecone[Serverless][AWS][us-west-2] Unavailability for some read path operations for some indexes

Pinecone reported a major outage affecting some read-path operations for some Serverless indexes in AWS us-west-2, starting 2025-08-28 18:30 UTC and lasting 1 h 54 min. A fix was implemented by 2025-08-28 20:18 UTC, and the incident was resolved at 2025-08-28 20:25 UTC.

PrismaAccelerate is unable to provision new query engines in us-east-1

WixPeriodical Issues With Site Access From Some Internet Providers in Brazil

Wix reported a major site-access outage affecting some visitors using certain internet providers in Brazil, starting 2025-08-27 23:36 UTC and resolved at 2025-08-28 04:57 UTC, lasting 5 h 20 min. Wix attributed it to routing between customers’ ISPs and Wix before reaching Wix infrastructure, said it could not resolve it internally, and advised affected customers to contact their ISP.

TrelloTrello Connectivity Problems

Trello.com experienced a major connectivity outage starting 2025-08-27 19:39 UTC; users could see a "You are disconnected from Trello" message. Recovery was reported at 21:01 UTC, and the incident was resolved at 2025-08-27 21:12 UTC, lasting 1 h 32 min. No cause or fix was stated.

HHexSome users are experiencing issues accessing Hex projects

Some users could not access Hex projects during a major-impact Main site incident starting 2025-08-27 16:26 UTC. Hex implemented a fix at 08-27 16:40 UTC and resolved the incident at 2025-08-27 16:44 UTC; it lasted 18 min.

ngrokErrors on our billing and usage pages

GitLab500 Errors while pushing file rename to remote when secret detection enabled

SSmartsheetData Shuttle

Smartsheet reported a major Data Shuttle degradation: some customers experienced slow loading and UI unresponsiveness. The incident started at 2025-08-27 13:43 UTC and was resolved at 2025-08-27 17:44 UTC, with a recorded duration of 4 h 0 min. A fix was implemented at 08-27 14:47 UTC.

SSalesforceMarketing Cloud Service Impacted: Marketing Cloud Core Service

SSalesforceMarketing Cloud Service Impacted: Marketing Cloud Core Service

SSmartsheetSmartsheet App Unavailable

Smartsheet reported a critical outage affecting application loading, login, Sheets, Reports, Forms and Dashboards from 2025-08-26 00:34 UTC to 2025-08-26 03:01 UTC (2 h 26 min). The vendor’s postmortem attributed unavailability to an internal service deployment and said a rollback restored service, but described a different incident date.

SStatsigDrop in success rate for /api/v1/log_event and /api/v1/rgstr

Statsig reported a critical drop in success rate for /api/v1/log_event and /api/v1/rgstr, affecting the Log Event API. The incident started at 2025-08-25 18:20 UTC and lasted 40 min, resolving at 2025-08-25 19:00 UTC; Statsig said it had been mitigated.

GrammarlyThe Grammarly Editor is not working as expected

Grammarly reported a critical interruption affecting Grammarly Editor, Snippets and Knowledge Share, with possible slowness, unresponsiveness, and difficulty connecting or using agents. It started on 2025-08-25 18:10 UTC and was resolved on 2025-08-25 18:44 UTC; the recorded duration was 33 min. Grammarly said it identified the root cause but did not disclose the cause or fix.

Webflow[RESOLVED] Reports of issues accessing the Dashboard and webflow.com

Webflow reported a critical outage blocking Dashboard logins and Webflow.com access, starting 2025-08-25 16:39 UTC and resolved 2025-08-25 18:58 UTC (2 h 18 min). Its final update placed the disruption between approximately 16:04 UTC and 17:32 UTC, attributed it to a third-party tracker, and confirmed a preventive change.

GitLabDuo Agentic chat not working in web

GitLabIncrease in account verification failures

CCerebrasReduced availability for Llama-3.3-70B

PrismaIntermittent network issues in US East

Jupyter (Anaconda)Networking performance issue causing slowness for Anaconda products

A major networking performance issue affecting data centers in Ashburn, Virginia caused slowness or timeouts for Anaconda services starting 2025-08-21 18:00 UTC. The CDN provider rerouted traffic at 19:07 UTC; Anaconda marked the incident resolved at 2025-08-21 20:22 UTC, after 2 h 22 min.

SSentinelOne[NA1] Issues with Vulnerability and Misconfiguration findings in the SOC

SentinelOne reported a major incident causing Internal Server Errors in some Singularity Operations Center tabs for Vulnerability and Misconfiguration findings, affecting USA (NA1) and Germany (EU1). It started at 2025-08-21 17:57 UTC and lasted 9 h 1 min, with all services restored at 2025-08-22 02:59 UTC.

SSalesforceService Disruption: Analytics

WebflowReports of issues loading some Hosted Sites

Webflow reported major intermittent loading issues affecting some hosted sites from 2025-08-21 17:00 UTC to 2025-08-21 19:54 UTC, lasting 2 h 54 min. A third-party provider implemented a fix; Webflow advised against publishing during the incident and recommended republishing sites published during it to ensure updates applied correctly.