Changes / Statsig / Drop in success rate for /api/v1/log_event and /api/v1/rgstr

Statsig: Critical incident: Drop in success rate for /api/v1/log_event and /api/v1/rgstr

Summary

Statsig reported a critical drop in success rate for /api/v1/log_event and /api/v1/rgstr, affecting the Log Event API. The incident started at 2025-08-25 18:20 UTC and lasted 40 min, resolving at 2025-08-25 19:00 UTC; Statsig said it had been mitigated.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 55%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Drop in success rate for /api/v1/log_event and /api/v1/rgstr
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-08-25 18:20 UTC
AddedResolved time#5
Before: not present
After: 2025-08-25 19:00 UTC
AddedAffected components#6
Before: not present
After: Log Event API
AddedUpdateinvestigating#7
Before: not present
After: There was a drop in success rate between 11:20am PST and 12:00pm PST for the /api/v1/log_event and /api/v1/rgstr endpoints. This has now been mitigated. Mitigated: 08/25/2025 11:51:00 GMT-0700 (Pacific Daylight Time)
AddedUpdateresolved#8
Before: not present
After: Resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Critical incident: Drop in success rate for /api/v1/log_event and /api/v1/rgstr (this change)
Statsig reported a critical drop in success rate for /api/v1/log_event and /api/v1/rgstr, affecting the Log Event API. The incident started at 2025-08-25 18:20 UTC and lasted 40 min, resolving at 2025-08-25 19:00 UTC; Statsig said it had been mitigated.
Major incident

All Statsig changes → · Statsig profile · Markdown · JSON