Changes / Squarespace / Acuity Scheduling Service Disruption
Squarespace: Major incident: Acuity Scheduling Service Disruption
Summary
Acuity Scheduling experienced a service disruption rated major by Squarespace, starting 2025-09-02 14:55 UTC and resolved at 2025-09-02 15:07 UTC; the recorded duration was 11 min. A fix was implemented at 14:58 UTC, but no cause or fix details were stated.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Acuity Scheduling Service Disruption
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After: major
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After: resolved
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After: 2025-09-02 14:55 UTC
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After: 2025-09-02 15:07 UTC
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After: Acuity Scheduling
Before: not present
After: We are currently experiencing a service disruption with Acuity Scheduling.
Our Engineering team is working to identify the root cause and implement a solution.
We will provide an update as soon as possible.
Before: not present
After: A fix has been implemented and we are monitoring the results.
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After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Acuity Scheduling Service Disruption (this change) Acuity Scheduling experienced a service disruption rated major by Squarespace, starting 2025-09-02 14:55 UTC and resolved at 2025-09-02 15:07 UTC; the recorded duration was 11 min. A fix was implemented at 14:58 UTC, but no cause or fix details were stated. | Major incident |
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