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Squarespace: Acuity Scheduling Service Disruption

Impact: majorStatus: resolvedStarted Resolved (11 min)3 updatesSource: stspg.io (opens in new tab)
Summary

Acuity Scheduling experienced a service disruption rated major by Squarespace, starting 2025-09-02 14:55 UTC and resolved at 2025-09-02 15:07 UTC; the recorded duration was 11 min. A fix was implemented at 14:58 UTC, but no cause or fix details were stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Acuity Scheduling

Timeline of updates

  1. investigating

    We are currently experiencing a service disruption with Acuity Scheduling. Our Engineering team is working to identify the root cause and implement a solution. We will provide an update as soon as possible.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Squarespace profile · Recent Squarespace incidents · Markdown · JSON