Changes / Squarespace / New domain registration page domains.squarespace.com does not load

Squarespace: Critical incident: New domain registration page domains.squarespace.com does not load

Summary

Squarespace’s new domain registration page, domains.squarespace.com, failed to load in a critical-impact Domains incident. It started at 2025-09-02 17:56 UTC and was resolved at 2025-09-02 18:13 UTC, lasting 16 min; no cause or fix was stated.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: New domain registration page domains.squarespace.com does not load
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-09-02 17:56 UTC
AddedResolved time#5
Before: not present
After: 2025-09-02 18:13 UTC
AddedAffected components#6
Before: not present
After: Domains
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating this issue.
AddedUpdateresolved#8
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Critical incident: New domain registration page domains.squarespace.com does not load (this change)
Squarespace’s new domain registration page, domains.squarespace.com, failed to load in a critical-impact Domains incident. It started at 2025-09-02 17:56 UTC and was resolved at 2025-09-02 18:13 UTC, lasting 16 min; no cause or fix was stated.
Major incident

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