# Squarespace: Critical incident: New domain registration page domains.squarespace.com does not load

**Summary:** Squarespace’s new domain registration page, domains.squarespace.com, failed to load in a critical-impact Domains incident. It started at 2025-09-02 17:56 UTC and was resolved at 2025-09-02 18:13 UTC, lasting 16 min; no cause or fix was stated. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2025-09-02 17:56 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/vzzfzwkxyg1n](https://stspg.io/vzzfzwkxyg1n)
- [Company: Squarespace](https://rewindex.com/company/squarespace.md)
- Versions: before (none: first archived) → after incident\_version:260/tnc5qj4pn0rj@ed75893e5c1a
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ New domain registration page domains.squarespace.com does not load
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-09-02 17:56 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-09-02 18:13 UTC
```

**6. Added: Affected components**

```diff
+ Domains
```

**7. Added: Update** (investigating) · 2025-09-02 17:56 UTC

```diff
+ We are currently investigating this issue.
```

**8. Added: Update** (resolved) · 2025-09-02 18:13 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-09-02 17:56 UTC | Critical incident: New domain registration page domains.squarespace.com does not load (this change) | outage |

All Squarespace changes: [timeline](https://rewindex.com/company/squarespace/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/if19a45f42a463c · Markdown: https://rewindex.com/change/if19a45f42a463c.md · JSON: https://rewindex.com/api/v1/changes/if19a45f42a463c · Generated 2026-10-18T02:54:55.359Z