Changes / Monday.com / Investigating issues with Emails and Activities
Monday.com: Major incident: Investigating issues with Emails and Activities
Summary
Monday.com reported a major outage affecting Emails & Activities and timeline events, including EU and US components, starting at 2025-09-04 12:30 UTC and lasting 17 min. A fix was implemented at 12:38 UTC, and the incident was resolved at 12:47 UTC; customers were instructed to refresh their browsers to access the platform.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Investigating issues with Emails and Activities
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After: major
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After: resolved
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After: 2025-09-04 12:30 UTC
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After: 2025-09-04 12:47 UTC
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After: Emails & Activities, EU - Emails & Activities, US - Emails & Activities
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After: We are currently experiencing issues related to Emails & Activities and timeline events. Our dedicated team is working to resolve this as quickly as possible
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After: We are continuing to investigate this issue.
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After: A fix has been implemented and we are monitoring results to ensure full system stability.
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After: The issue has been successfully resolved. Please refresh your browser to access the platform. Thank you for your patience
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Investigating issues with Emails and Activities (this change) Monday.com reported a major outage affecting Emails & Activities and timeline events, including EU and US components, starting at 2025-09-04 12:30 UTC and lasting 17 min. A fix was implemented at 12:38 UTC, and the incident was resolved at 12:47 UTC; customers were instructed to refresh their browsers to access the platform. | Major incident |
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