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Monday.com: Investigating issues with Emails and Activities

Impact: majorStatus: resolvedStarted Resolved (17 min)4 updatesSource: stspg.io (opens in new tab)
Summary

Monday.com reported a major outage affecting Emails & Activities and timeline events, including EU and US components, starting at 2025-09-04 12:30 UTC and lasting 17 min. A fix was implemented at 12:38 UTC, and the incident was resolved at 12:47 UTC; customers were instructed to refresh their browsers to access the platform.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Emails & ActivitiesUS - Emails & ActivitiesEmails & ActivitiesEU - Emails & Activities

Timeline of updates

  1. investigating

    We are currently experiencing issues related to Emails & Activities and timeline events. Our dedicated team is working to resolve this as quickly as possible

  2. investigating

    We are continuing to investigate this issue.

  3. monitoring

    A fix has been implemented and we are monitoring results to ensure full system stability.

  4. resolved

    The issue has been successfully resolved. Please refresh your browser to access the platform. Thank you for your patience

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Monday.com profile · Recent Monday.com incidents · Markdown · JSON