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Monday.com change history

20Major incident
When (UTC)ChangeKind
Major incident: Issues with automations and integrations
Monday.com reported a major outage affecting automations, integrations, and workflows in EU, which could fail, stop running, or not load. It started at 2026-09-17 10:07 UTC and was resolved at 2026-09-17 10:39 UTC, lasting 32 min. A fix was implemented; customers were asked to refresh their browser to resume regular service.
Major incident
Critical incident: Planned Mainatance - August 5
Monday.com reported critical connectivity issues affecting AUS - Platform, EU - Platform, Platform, and US - Platform, starting 2026-09-05 08:31 UTC. A fix was implemented at 09-05 09:45 UTC; the incident was resolved at 2026-09-05 10:39 UTC, with a reported duration of 2 h 7 min.
Major incident
Major incident: Issues with platform latency
Monday.com reported major platform latency and loading failures affecting Boards, Dashboards, Docs, Automations, AI features and other services, with Platform and Dashboards components listed across AUS, EU and US. The incident started at 2026-07-13 14:37 UTC and lasted 2 h 57 min, resolving at 2026-07-13 17:34 UTC; a fix was implemented at 17:04 UTC.
Major incident
Major incident: Issues with degraded platform performance
Monday.com reported major platform degradation starting 2026-07-07 16:40 UTC, resolved at 17:30 UTC after 50 min. Platform loading, automations, boards, dashboards and other features were affected; a fix was implemented at 17:14 UTC. The postmortem cited heavy database load following a gradual feature rollout and stated no data was lost or compromised.
Major incident
Major incident: Investigating connectivity issues across accounts and devices
Monday.com reported a major connectivity outage affecting Platform and US - Platform, starting 2026-07-06 13:24 UTC and resolved at 2026-07-06 15:15 UTC, lasting 1 h 51 min. A fix was implemented by 07-06 13:42 UTC; customers could encounter automation delays during monitoring.
Major incident
Critical incident: Investigating issues with our automations and workflow builder
Monday.com reported a critical incident affecting automations and the workflow builder, listing AUS, EU and US Automations components, from 2026-04-26 13:15 UTC to 2026-04-26 13:54 UTC (39 min). A fix was implemented, though some automations remained delayed during monitoring; the vendor confirmed resolution and advised customers to refresh their browsers.
Major incident
Critical incident: Investigating reports of monday docs issues across accounts
Monday.com reported critical monday docs issues across accounts, affecting monday workdocs and US - monday workdocs, starting 2026-04-23 13:08 UTC. The incident lasted 24 min and was resolved at 2026-04-23 13:33 UTC after a fix was implemented; customers were instructed to refresh their browsers to access the platform.
Major incident
Major incident: Investigating issues with missing items on boards
Monday.com reported a major incident involving missing items on boards, affecting Platform and US - Platform. It started at 2026-03-30 15:26 UTC and was resolved at 2026-03-30 16:16 UTC, lasting 49 min. A fix was implemented; customers were advised to refresh their browser to access the platform.
Major incident
Major incident: Issues scrolling down in the item page overview/updates sectionMajor incident
Critical incident: Investigating connectivity issues across accounts and devicesMajor incident
Major incident: Slowness across the platform and APIMajor incident
Critical incident: Investigating connectivity issues across accounts and devicesMajor incident
Critical incident: Investigating connectivity issues across accounts and devicesMajor incident
Major incident: Monitoring connectivity issues across accounts and devicesMajor incident
Major incident: Investigating connectivity issues across accounts and devices in AU serverMajor incident
Critical incident: Investigating connectivity issues across accounts and devices due to an AWS outageMajor incident
Major incident: Investigating reports of issues with our automationsMajor incident
Critical incident: Investigating issues with TemplatesMajor incident
Major incident: Investigating reports of issues with APIMajor incident
Major incident: Investigating issues with Emails and ActivitiesMajor incident