Changes / Monday.com / Investigating issues with our automations and workflow builder

Monday.com: Critical incident: Investigating issues with our automations and workflow builder

Summary

Monday.com reported a critical incident affecting automations and the workflow builder, listing AUS, EU and US Automations components, from 2026-04-26 13:15 UTC to 2026-04-26 13:54 UTC (39 min). A fix was implemented, though some automations remained delayed during monitoring; the vendor confirmed resolution and advised customers to refresh their browsers.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 87%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Investigating issues with our automations and workflow builder
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-04-26 13:15 UTC
AddedResolved time#5
Before: not present
After: 2026-04-26 13:54 UTC
AddedAffected components#6
Before: not present
After: AUS - Automations, Automations, EU - Automations, US - Automations
AddedUpdateinvestigating#7
Before: not present
After: We are currently experiencing issues related to our automations and workflow builder. Our team is working to resolve this as quickly as possible
AddedUpdateidentified#8
Before: not present
After: Our team has identified the root cause of the issue affecting automations and the workflow builder and is working to resume regular service usage. We will continue to provide updates on their progress
AddedUpdatemonitoring#9
Before: not present
After: A fix has been implemented and we are monitoring results to ensure full stability with automations and the workflow builder. Some automations may still be delayed
AddedUpdateresolved#10
Before: not present
After: The issue with our automations and workflow builder has been successfully resolved. Please refresh your browser to resume regular service usage. Thank you for your patience

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Critical incident: Investigating issues with our automations and workflow builder (this change)
Monday.com reported a critical incident affecting automations and the workflow builder, listing AUS, EU and US Automations components, from 2026-04-26 13:15 UTC to 2026-04-26 13:54 UTC (39 min). A fix was implemented, though some automations remained delayed during monitoring; the vendor confirmed resolution and advised customers to refresh their browsers.
Major incident

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