# Monday.com: Critical incident: Investigating issues with our automations and workflow builder

**Summary:** Monday.com reported a critical incident affecting automations and the workflow builder, listing AUS, EU and US Automations components, from 2026-04-26 13:15 UTC to 2026-04-26 13:54 UTC (39 min). A fix was implemented, though some automations remained delayed during monitoring; the vendor confirmed resolution and advised customers to refresh their browsers. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-04-26 13:15 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/4zvx0dg017s5](https://stspg.io/4zvx0dg017s5)
- [Company: Monday.com](https://rewindex.com/company/monday-com.md)
- Versions: before (none: first archived) → after incident\_version:109/pqfx11kyhxjr@ffe7a51a79a9
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Investigating issues with our automations and workflow builder
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-04-26 13:15 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-04-26 13:54 UTC
```

**6. Added: Affected components**

```diff
+ AUS - Automations, Automations, EU - Automations, US - Automations
```

**7. Added: Update** (investigating) · 2026-04-26 13:15 UTC

```diff
+ We are currently experiencing issues related to our automations and workflow builder. Our team is working to resolve this as quickly as possible
```

**8. Added: Update** (identified) · 2026-04-26 13:25 UTC

```diff
+ Our team has identified the root cause of the issue affecting automations and the workflow builder and is working to resume regular service usage. We will continue to provide updates on their progress
```

**9. Added: Update** (monitoring) · 2026-04-26 13:50 UTC

```diff
+ A fix has been implemented and we are monitoring results to ensure full stability with automations and the workflow builder. Some automations may still be delayed
```

**10. Added: Update** (resolved) · 2026-04-26 13:54 UTC

```diff
+ The issue with our automations and workflow builder has been successfully resolved. Please refresh your browser to resume regular service usage. Thank you for your patience
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-04-26 13:15 UTC | Critical incident: Investigating issues with our automations and workflow builder (this change) | outage |

All Monday.com changes: [timeline](https://rewindex.com/company/monday-com/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/ie7581701b6ba84 · Markdown: https://rewindex.com/change/ie7581701b6ba84.md · JSON: https://rewindex.com/api/v1/changes/ie7581701b6ba84 · Generated 2026-10-18T03:32:30.728Z