Changes / Monday.com / Investigating reports of monday docs issues across accounts
Monday.com: Critical incident: Investigating reports of monday docs issues across accounts
Summary
Monday.com reported critical monday docs issues across accounts, affecting monday workdocs and US - monday workdocs, starting 2026-04-23 13:08 UTC. The incident lasted 24 min and was resolved at 2026-04-23 13:33 UTC after a fix was implemented; customers were instructed to refresh their browsers to access the platform.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
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After: Investigating reports of monday docs issues across accounts
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After: critical
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After: resolved
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After: 2026-04-23 13:08 UTC
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After: 2026-04-23 13:33 UTC
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After: monday workdocs, US - monday workdocs
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After: We are currently investigating reports of Monday Docs issues across the platform. Our team is looking into this and will provide you with a response shortly.
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After: Our team has identified the root cause of the issue and is working to resume regular service usage. We will continue to provide updates on their progress.
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After: A fix has been implemented and we are monitoring results to ensure full system stability.
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After: The issue has been successfully resolved. Please refresh your browser to access the platform. Thank you for your patience
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: Investigating reports of monday docs issues across accounts (this change) Monday.com reported critical monday docs issues across accounts, affecting monday workdocs and US - monday workdocs, starting 2026-04-23 13:08 UTC. The incident lasted 24 min and was resolved at 2026-04-23 13:33 UTC after a fix was implemented; customers were instructed to refresh their browsers to access the platform. | Major incident |
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