Monday.com: Investigating reports of monday docs issues across accounts

Impact: criticalStatus: resolvedStarted 2026-04-23 13:08 UTCResolved 2026-04-23 13:33 UTC (25 min)4 updatesSource: stspg.io

Summary

Monday.com reported critical monday docs issues across accounts, affecting monday workdocs and US - monday workdocs, starting 2026-04-23 13:08 UTC. The incident lasted 24 min and was resolved at 2026-04-23 13:33 UTC after a fix was implemented; customers were instructed to refresh their browsers to access the platform.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: monday workdocsUS - monday workdocs

Timeline of updates

investigating2026-04-23 13:08 UTC
We are currently investigating reports of Monday Docs issues across the platform. Our team is looking into this and will provide you with a response shortly.
identified2026-04-23 13:16 UTC
Our team has identified the root cause of the issue and is working to resume regular service usage. We will continue to provide updates on their progress.
monitoring2026-04-23 13:23 UTC
A fix has been implemented and we are monitoring results to ensure full system stability.
resolved2026-04-23 13:33 UTC
The issue has been successfully resolved. Please refresh your browser to access the platform. Thank you for your patience

Rewindex changes for this incident

Critical incident: Investigating reports of monday docs issues across accounts 2026-04-23 13:08 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Monday.com profile · Recent Monday.com incidents · Markdown · JSON