# Monday.com: Investigating reports of monday docs issues across accounts

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-04-23 13:08 UTC · Resolved: 2026-04-23 13:33 UTC · Duration: 25 min
- Updates: 4 · Affected components: monday workdocs, US - monday workdocs
- [Vendor status page: https://stspg.io/jxdmhvk8qgkr](https://stspg.io/jxdmhvk8qgkr)
- [Company: Monday.com](https://rewindex.com/company/monday-com.md)

## Summary

Monday.com reported critical monday docs issues across accounts, affecting monday workdocs and US - monday workdocs, starting 2026-04-23 13:08 UTC. The incident lasted 24 min and was resolved at 2026-04-23 13:33 UTC after a fix was implemented; customers were instructed to refresh their browsers to access the platform. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-04-23 13:08 UTC: We are currently investigating reports of Monday Docs issues across the platform. Our team is looking into this and will provide you with a response shortly.
- **identified** 2026-04-23 13:16 UTC: Our team has identified the root cause of the issue and is working to resume regular service usage. We will continue to provide updates on their progress.
- **monitoring** 2026-04-23 13:23 UTC: A fix has been implemented and we are monitoring results to ensure full system stability.
- **resolved** 2026-04-23 13:33 UTC: The issue has been successfully resolved. Please refresh your browser to access the platform. Thank you for your patience

## Rewindex changes for this incident

- 2026-04-23 13:08 UTC: [Critical incident: Investigating reports of monday docs issues across accounts](https://rewindex.com/change/i21f455cca14e18.md)


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Canonical: https://rewindex.com/company/monday-com/incidents/xydls2grlv0t · Markdown: https://rewindex.com/company/monday-com/incidents/xydls2grlv0t.md · JSON: https://rewindex.com/api/v1/companies/monday-com/incidents/xydls2grlv0t · Generated 2026-10-18T10:33:51.170Z