Changes / Monday.com / Investigating connectivity issues across accounts and devices in AU server
Monday.com: Major incident: Investigating connectivity issues across accounts and devices in AU server
Summary
Monday.com reported a major connectivity incident across accounts and devices in the AU server, listing AUS, EU, US and Platform components as affected. It started at 2025-10-23 11:08 UTC and was resolved at 2025-10-23 11:28 UTC (19 min). A fix was implemented by 2025-10-23 11:15 UTC; no cause was stated.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Investigating connectivity issues across accounts and devices in AU server
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After: major
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After: resolved
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After: 2025-10-23 11:08 UTC
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After: 2025-10-23 11:28 UTC
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After: AUS - Platform, EU - Platform, Platform, US - Platform
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After: We are investigating reports of connectivity issues across the platform and working to resolve them promptly.
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After: A fix has been implemented and we are monitoring the results.
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After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Investigating connectivity issues across accounts and devices in AU server (this change) Monday.com reported a major connectivity incident across accounts and devices in the AU server, listing AUS, EU, US and Platform components as affected. It started at 2025-10-23 11:08 UTC and was resolved at 2025-10-23 11:28 UTC (19 min). A fix was implemented by 2025-10-23 11:15 UTC; no cause was stated. | Major incident |
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