Changes / Monday.com / Monitoring connectivity issues across accounts and devices
Monday.com: Major incident: Monitoring connectivity issues across accounts and devices
Summary
Monday.com reported a major connectivity outage affecting Platform and US - Platform, starting at 2025-10-26 07:03 UTC and resolved at 2025-10-26 07:09 UTC (6 min). A fix was implemented, and regular service returned; customers were advised to refresh their browsers to access the platform.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Monitoring connectivity issues across accounts and devices
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2025-10-26 07:03 UTC
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After: 2025-10-26 07:09 UTC
Before: not present
After: Platform, US - Platform
Before: not present
After: We had connectivity issues for a few minutes in the US server. A fix has been implemented, and we are monitoring results to restore full system stability
Before: not present
After: We are continuing to monitor for any further issues.
Before: not present
After: The platform is now back to regular service. Please refresh your browser to access the platform. Thank you for your patience
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Monitoring connectivity issues across accounts and devices (this change) Monday.com reported a major connectivity outage affecting Platform and US - Platform, starting at 2025-10-26 07:03 UTC and resolved at 2025-10-26 07:09 UTC (6 min). A fix was implemented, and regular service returned; customers were advised to refresh their browsers to access the platform. | Major incident |
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