Changes / Monday.com / Investigating issues with missing items on boards

Monday.com: Major incident: Investigating issues with missing items on boards

Summary

Monday.com reported a major incident involving missing items on boards, affecting Platform and US - Platform. It started at 2026-03-30 15:26 UTC and was resolved at 2026-03-30 16:16 UTC, lasting 49 min. A fix was implemented; customers were advised to refresh their browser to access the platform.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 64%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Investigating issues with missing items on boards
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-03-30 15:26 UTC
AddedResolved time#5
Before: not present
After: 2026-03-30 16:16 UTC
AddedAffected components#6
Before: not present
After: Platform, US - Platform
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating reports of issues related to missing items on boards. Our team is looking into this and will provide you with a response shortly.
AddedUpdatemonitoring#8
Before: not present
After: A fix has been implemented and we are monitoring results to ensure full system stability.
AddedUpdateresolved#9
Before: not present
After: The missing items issue has been successfully resolved. Please refresh your browser to access the platform. Thank you for your patience

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Investigating issues with missing items on boards (this change)
Monday.com reported a major incident involving missing items on boards, affecting Platform and US - Platform. It started at 2026-03-30 15:26 UTC and was resolved at 2026-03-30 16:16 UTC, lasting 49 min. A fix was implemented; customers were advised to refresh their browser to access the platform.
Major incident

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