# Monday.com: Major incident: Investigating issues with missing items on boards

**Summary:** Monday.com reported a major incident involving missing items on boards, affecting Platform and US - Platform. It started at 2026-03-30 15:26 UTC and was resolved at 2026-03-30 16:16 UTC, lasting 49 min. A fix was implemented; customers were advised to refresh their browser to access the platform. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-03-30 15:26 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/fsl51mdhs8mv](https://stspg.io/fsl51mdhs8mv)
- [Company: Monday.com](https://rewindex.com/company/monday-com.md)
- Versions: before (none: first archived) → after incident\_version:109/bpkrvzwksbkj@08fca90e0963
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Investigating issues with missing items on boards
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-03-30 15:26 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-03-30 16:16 UTC
```

**6. Added: Affected components**

```diff
+ Platform, US - Platform
```

**7. Added: Update** (investigating) · 2026-03-30 15:26 UTC

```diff
+ We are currently investigating reports of issues related to missing items on boards. Our team is looking into this and will provide you with a response shortly.
```

**8. Added: Update** (monitoring) · 2026-03-30 15:53 UTC

```diff
+ A fix has been implemented and we are monitoring results to ensure full system stability.
```

**9. Added: Update** (resolved) · 2026-03-30 16:16 UTC

```diff
+ The missing items issue has been successfully resolved. Please refresh your browser to access the platform. Thank you for your patience
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-03-30 15:26 UTC | Major incident: Investigating issues with missing items on boards (this change) | outage |

All Monday.com changes: [timeline](https://rewindex.com/company/monday-com/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i599347ff3409ab · Markdown: https://rewindex.com/change/i599347ff3409ab.md · JSON: https://rewindex.com/api/v1/changes/i599347ff3409ab · Generated 2026-10-18T03:22:18.759Z