Changes / Monday.com / Investigating reports of issues with API
Monday.com: Major incident: Investigating reports of issues with API
Summary
Monday.com reported a major incident involving API webhooks failing or getting stuck "In Progress," with API and Automations components listed as affected, including AUS and EU. It started at 2025-09-18 11:29 UTC and was resolved at 2025-09-18 12:51 UTC, lasting 1 h 22 min; no cause or fix was stated.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Investigating reports of issues with API
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After: major
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After: resolved
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After: 2025-09-18 11:29 UTC
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After: 2025-09-18 12:51 UTC
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After: API, AUS - API, AUS - Automations, Automations, EU - API, EU - Automations
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After: We are currently investigating reports of issues related API (Webhooks) failing or getting stuck "In Progress." Our team is looking into this and will provide you with a response shortly.
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After: We are continuing to investigate this issue.
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After: We are continuing to investigate this issue.
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After: The incident with API and Webhooks has been resolved.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Investigating reports of issues with API (this change) Monday.com reported a major incident involving API webhooks failing or getting stuck "In Progress," with API and Automations components listed as affected, including AUS and EU. It started at 2025-09-18 11:29 UTC and was resolved at 2025-09-18 12:51 UTC, lasting 1 h 22 min; no cause or fix was stated. | Major incident |
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